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Quality Management Data Analyst

Dilkon Medical Center | Winslow Indian Health Care Dilkon, AZ

Dilkon, AZ

Today

Full time Analytics Business Intelligence Data Analysis

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Job Description

The Quality Management Data Analyst provides analytical and administrative support to the Quality Management Department by collecting, validating, organizing, and reporting data related to healthcare quality, patient safety, and regulatory compliance. The role also supports internal audits and accreditation readiness through structured reporting, documentation support, corrective action tracking, and routine data quality checks.

Key Responsibilities

Collect, compile, validate, and organize quality and regulatory data from multiple organizational sources.
Prepare recurring reports, scorecards, and dashboards for Quality Management leadership.
Support data analysis to identify trends, patterns, and opportunities for improvement.
Maintain databases that support quality, patient safety, risk management, and regulatory compliance activities.
Produce routine reports for committees and executive leadership.
Assist Quality Management staff with planning and conducting internal audits.
Gather and organize documentation and evidence requested during internal and external surveys.
Perform medical record reviews and data abstraction under the direction of Quality Management leadership.
Track audit findings and assist with documenting compliance rates.
Maintain audit schedules and supporting documentation.
Support Joint Commission, CMS, IHS, CLIA, and other regulatory readiness by collecting and organizing required documentation.
Maintain electronic and hard-copy survey readiness files.
Prepare data requested for mock surveys, tracers, and accreditation reviews.
Support continuous survey readiness through routine monitoring activities.
Track organizational quality indicators and performance measures.
Maintain logs for quality metrics, patient safety events, risk management activities, and performance improvement projects.
Monitor reporting deadlines and notify Quality Management leadership of upcoming requirements.
Assist with benchmarking and trend reporting.
Maintain a centralized corrective action tracking database and document assigned corrective actions, responsible departments, due dates, and completion status.
Collect supporting documentation submitted by departments and prepare status reports for Quality Management leadership.
Monitor completion timelines and notify leadership of overdue corrective actions.
Prepare committee reports, graphs, and statistical summaries, and assist in developing presentation materials.
Maintain committee records and quality performance documentation.
Support data requests from organizational committees and leadership.
Ensure accuracy and integrity of quality databases by performing routine quality checks of collected data.
Maintain confidentiality of protected health information and uphold professional and ethical standards of the healthcare industry.
Adhere to WIHCC personnel policies and procedures, departmental policies, and applicable rules and regulations.
Interact in an honest, trustworthy, and dependable manner with patients, employees, visitors, and vendors, including demonstrating cultural awareness and sensitivity.
Maintain compliance with all Human Resources requirements.
Perform other duties as assigned and complete tasks assigned by a supervisor.

Required Qualifications

Bachelor’s Degree in Health Information Management, Health Information Technology, Healthcare Administration, Public Health, Data Analytics, or a closely related healthcare field.
Minimum two (2) years of experience in healthcare data analysis, quality improvement, healthcare information management, or regulatory compliance.
Knowledge of healthcare quality improvement principles and performance measurement.
Knowledge of confidentiality requirements, including HIPAA regulations and patient privacy standards.
Knowledge of service area demographics, socioeconomic factors, and barriers that impact healthcare access and outcomes.
Knowledge of customer service principles, professional ethics, integrity, and workplace conduct.
Skills in critical thinking, strategic planning, decision-making, and excellent organization and documentation.
Ability to analyze complex healthcare data and develop executive dashboards.
Ability to learn and utilize healthcare information systems and databases, including RPMS, EHR platforms, HIE systems, Cerner, Epic, McKesson, AHCCCS portals, Novitasphere, spreadsheets, and related software applications.
Ability to conduct audits and review charts using investigative techniques with strong attention to detail and accuracy.
Skill in verbal and written communication, including grammar, spelling, punctuation, and professional correspondence.
Must maintain a valid unrestricted and insurable driver’s license.
Must successfully pass a background investigation and maintain suitable requirements for a Child Care position. This position is considered as a Child Care position and is subject to the requirements of the Indian Child Protection and Family Violence Prevention Act, as amended (ICFVP Act).

Preferred Qualifications

Experience with healthcare quality reporting and internal audits.
Bilingual skills in English and Navajo language.

Tools, Technologies, and Systems

Microsoft Outlook, Word, Excel, PowerPoint
Database Management
RPMS, EHR platforms, HIE systems
Cerner, Epic, McKesson
AHCCCS portals, Novitasphere
Spreadsheets

Travel and Work Arrangements

Occasional travel within the service area.
Periodic overnight travel for training, conferences, and professional development.

Work Environment

Office setting or outdoor work environment with moderate noise level.
May involve exposure to physical risks such as blood borne pathogens, hazardous chemicals, or operating dangerous equipment, requiring adherence to safety protocols.
Required schedules may include evening, weekend, overnight shifts, extended hours, or irregular schedules based on operational needs.

Physical Demands

Regularly required to walk, sit, use hands and fingers, handle or feel objects and equipment, reach with hands and arms, and communicate by talking and hearing.
Frequently must stand, climb, balance, stoop, kneel, crouch, or crawl; may occasionally use taste or smell.
Occasionally lift and/or move objects weighing up to 50 pounds.

Location and Employment Details

Location: Dilkon, AZ (onsite)
Minimum experience: 2 years

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