Client Servicing Data Jobs

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3d ago

Alpha Account Services Data Analyst, Officer

State Street Quincy, MA

Quincy, MA

3d ago

$70k - $119k/yr Full time Account Analysis Account Maintenance Account Management

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Job Description

State Street seeks an Alpha Account Services Data Analyst, Officer to support client onboarding, ongoing maintenance, and configuration across the Alpha Platform. This onsite role focuses on collecting and validating client account reference data, configuring systems, and applying data controls. The position is based in Quincy, Massachusetts.

Responsibilities

Gather, review, and organize client account data required for new account launches, lifecycle events, and static data upkeep.
Assist with validation, enrichment, and control activities to surface gaps and inconsistencies, coordinating follow-up on the Account Matrix and Conversion Data.
Support system configuration across Account Services workflow tools and downstream Alpha applications using approved client data.
Collaborate with clients, implementation leads, data leads, product, technology, and downstream operations teams to resolve data issues and prepare for testing, conversion, and production use.
Collect, organize, and analyze data needed to support client conversions.
Review client-provided data for completeness, consistency, and alignment with Account Services data requirements, templates, and operating models.
Maintain artifacts such as data dictionaries, configuration trackers, validation logs, and related implementation documentation.
Assist with configuring account attributes, dropdown values, lookups, business rules, checklists, and other client-specific settings within the tools used for Account Services.
Perform data profiling, reconciliation, and validation to confirm accurate data representation across Account Services and downstream Alpha systems.
Investigate data exceptions, configuration issues, and validation failures; document root causes, proposed resolutions, ownership, and status through closure.
Partner with implementation leads, project managers, product owners, technology teams, and downstream service teams to clarify data requirements and resolve configuration dependencies.
Support testing cycles by preparing test data, reviewing expected results, validating configuration outcomes, and logging defects or remediation needs.
Apply data controls to ensure accurate, complete, and timely account setup, maintenance, and conversion activities.
Document field-level definitions, population rules, required values, impacted workstreams, and downstream usage to support consistent data interpretation.
Monitor configuration readiness, data quality issues, and open action items; escalate blockers that could affect testing, conversion, or production timelines.
Assist with post go-live remediation and change activity by analyzing data impacts, validating updates, and coordinating with stakeholders.
Contribute to reusable standards, templates, control checks, and best practices to improve the consistency and scalability of Account Services implementations.

Requirements

Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, Data Analytics, or a related field
5+ years of experience in data analysis, investment operations, client implementation, account services, or financial services technology

Technologies

Python
SQL
Excel
Alpha Platform
Account Services workflow tools
Alpha applications

Benefits

401(k) with company match
Basic life, medical, dental, vision, and long-term disability insurance
Paid time off including vacation, sick leave, short-term disability, and family care responsibilities
Employee Assistance Program
Incentive compensation with eligibility for annual performance-based awards
Tax-advantaged savings plans

Salary Range

$70,000 to $118,750 annually

Education & Preferred Qualifications

Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, Data Analytics, or a related field
5+ years of experience in data analysis, investment operations, client implementation, account services, or financial services technology
Experience with account onboarding, system configuration, data controls, or implementation testing is preferred

What We Value

Strong analytical skills with the ability to review large data sets for completeness, accuracy, and consistency
Experience supporting data collection, validation, system configuration, testing, and operational readiness within financial services or investment operations
Working knowledge of Python, SQL, Excel, data profiling, reconciliation techniques, and reporting tools used to support data analysis and control activities
Excellent written and verbal communication, with the ability to translate data issues into actionable steps for clients, implementation teams, technology partners, and operations stakeholders

Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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