CMDB Data Engineer

Leidos is seeking a CMDB Data Engineer to serve as the technical Subject Matter Expert for CMDB while leading a team as a Deputy Program Manager on the USCENTCOM CITS contract. This onsite role in Tampa, FL centers on maintaining CMDB accuracy and delivering data-driven insights to support enterprise IT operations. Compensation ranges from USD 107,900 to 195,050 per year.

Responsibilities

• Deputy Program Management: Support the Program Manager with contract execution, strategic planning, resource allocation, and risk management.
• Customer Engagement: Act as a secondary point of contact for USCENTCOM leadership and stakeholders, stepping in as PM when needed to ensure seamless program delivery.
• People Leadership: Directly supervise a team of IT and data professionals, conducting performance evaluations, career development planning, mentoring, and approving timecards and leave.
• Staffing & Onboarding: Oversee hiring, interviewing, and onboarding to maintain a highly skilled workforce.
• Program Reporting: Assist in evaluating contracts, managing program budgets or resource forecasts, and clearly communicating insights, risks, and plans to cross-functional teams and senior management.
• CMDB Management: Ensure CMDB accuracy while adhering to standard operating procedures within enterprise processes.
• Data Analysis: Analyze data and research issues using SQL and other query tools.
• CI Lifecycle Management: Manage the lifecycle of Configuration Items (IT services and assets) from deployment to decommission.
• Problem Solving: Break down complex problems into practical, actionable solutions.
• Data-driven Stakeholder Communication: Proactively analyze data to answer key questions and share findings to drive performance among stakeholders.
• CI Metrics: Define and document configuration item metrics across their lifecycle.
• Data Requirements & Quality: Gather information from multiple stakeholders to specify and validate business reporting or data extracts using data mapping and data quality techniques.
• Process Improvement: Evaluate business processes, anticipate requirements, identify improvement opportunities, and develop data-driven solutions using analysis and profiling.
• CM Procedures & Compliance: Establish and develop overarching Configuration Management procedures and compliance standards, defining responsibilities, authorities, and plan approval levels.

Requirements

• Bachelor’s degree in Information Technology, Business Administration, or a related field is preferred, with at least 8 years of relevant experience in data analysis, data science, configuration management, or related IT programs.
• Active TS/SCI clearance required.
• Program & People Management: 3+ years in a supervisory role managing technical personnel and assisting with program/project management tasks.
• 5+ years of experience in Configuration Management.
• 5+ years with ServiceNow, including CMDB administration and integration.
• Proven ability to ensure quality, accuracy, and usability of the ServiceNow CMDB.
• Ability to collaborate with ServiceNow Administrators.
• Experience configuring and integrating discovery tools and Sensors with the ServiceNow CMDB to import data from authoritative sources while preserving data integrity.
• Experience or participation in data normalization efforts prior to CMDB ingestion.
• Ability to perform routine CMDB data audits.
• Experience working with internal and external stakeholders to understand product demand and manage CMDB and platform data requirements.

Technologies

• SQL
• ServiceNow
• CMDB

Benefits

• Competitive compensation
• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement