National Grid is seeking a Senior Billing Data Analyst for the Third-Party Attachments team, based in Syracuse, NY. This is a hybrid role with a mix of in-office and remote work.
Data-informed decision-making is at the core of what we do. The Data & Advanced Analytics team provides data, analytics, and insights that support the New England Electric organization in delivering clean, fair, and affordable electric power.
Job Purpose
The Third Party Attachments team, part of National Grid's Transmission & Distribution Line Engineering & Standards organization, supports broadband, telecommunications, and other infrastructure providers that use National Grid's electric distribution system. The team manages the end-to-end attachment lifecycle, including application intake, engineering coordination, licensing, billing, invoicing, and electric make-ready activities for third-party customers attaching to National Grid-owned and jointly owned assets.
Reporting to the New York Third Party Attachments Manager, the Senior Billing Data Analyst oversees billing, invoicing, revenue reconciliation, and financial reporting for third-party attachments. The role partners with internal stakeholders, customers, and joint pole owners to ensure accurate billing for pole attachment rentals, inspections, underground conduit occupancy, and related services.
Key Accountabilities
- Manage billing and invoicing activities for third parties placing attachments on National Grid-owned and jointly owned assets.
- Administer recurring invoices for annual pole attachment rentals, inspections, underground conduit, and related services.
- Reconcile billing data regularly to ensure accuracy, completeness, and timely processing.
- Maintain and update rate calculations for third-party attachments.
- Support desktop reviews and related billing requirements, including updates to backend GIS and STORMS systems.
- Complete financial administration, reporting, and revenue reconciliation activities related to third-party attachments.
- Develop and maintain a thorough understanding of billing and invoicing requirements tied to third-party attachment processes.
- Apply and monitor billing and invoicing practices consistently and equitably for attachers, joint pole owners, and other relevant entities.
- Coordinate with attachers and joint owners regarding invoice processing and payment.
- Understand and monitor the financial obligations of attachers and joint pole owners.
- Support regulatory reporting and responses to information requests related to third-party attachment billing and invoicing.
- Coordinate with Non-Utility Billing (NUB), Collections, and external counsel regarding overdue or delinquent accounts.
- Manage billing and invoicing activities associated with joint ownership arrangements and other pole owners.
- Assist with customer billing and revenue reconciliation during periodic pole attachment audits.
- Support the development and implementation of asset and business strategies, policies, and procedures within the upstate New York jurisdiction to ensure National Grid meets customer requirements and maintains system reliability.
- Build positive working relationships internally and externally, with a focus on resolving customer concerns (often related to billing or company performance) while meeting National Grid's contractual obligations.
- Develop and report on performance indicators to be established and communicated between responsible organizations, including:
- Revenue Reconciliation
- Project budget, cost, and schedule performance
Qualifications
Required:
- Strong PC skills with proficiency in the MS Office Suite, especially MS Excel, PowerPoint, Outlook, and Word. Experience with Access is beneficial, but not essential.
- Experience using and developing advanced proficiency in National Grid’s financial, accounting, and process management systems, including SAP Portal/GUI (NUB and GRC), PowerPlan, STORMS, and GIS.
- Bachelor’s degree in Finance/Accounting, Business Administration, Information Management/Technology, Engineering, or equivalent years of qualifying experience. A master’s or other advanced degree or diverse utility management experience is preferred.
- Knowledge of the budget process, financial accounting, customer relations, and account management is essential. Knowledge of National Grid engineering and design process, operations, and associated procurement and regulatory processes is beneficial, but not essential.
- Strong communication skills for internal and external stakeholder engagement related to billing and invoicing, and for presenting revenue/financial reviews and statements to National Grid leadership.
- Valid driver’s license and acceptable driving record.
Preferred:
- Ability to assist with developing and applying National Grid rates for joint use and joint ownership arrangements, including attachment fees and rates for related National Grid support services.
- Understanding of process improvement and problem-solving techniques.
- Ability to read, understand, and interpret language in attachment agreements, contracts, and regulatory requirements.
- Analytical skills to aggregate and interpret information from different systems to support decision-making.
- Understanding of legislative and regulatory directives relating to utility infrastructure attachments.
- Provide required support for representation of National Grid’s position to regulatory and legislative staff in designated proceedings and associated regulatory Information Requests.
- Familiarity with advanced data analytics and visualization tools such as Power BI or Tableau is beneficial.
Why National Grid?
- Help shape the future of New York's electricity system.
- Work on high-impact initiatives supporting reliability, affordability, and sustainability.
- Collaborate with industry-leading experts across operations, engineering, finance, and regulation.
- Gain exposure to critical infrastructure and business transformation programs.
- Join an organization committed to innovation, continuous improvement, and delivering value to customers and communities.
Salary
$102,000 - $120,000 a year
National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.
National Grid uses an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring.
