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Job Description

Join Layla within Expedia Group to build proactive, production-quality agentic AI travel-planning experiences across orchestration, backend services, data/retrieval, and user-facing product surfaces.

Responsibilities

  • Design, build, and operate agentic AI experiences for travel discovery, itinerary planning, personalization, and booking-related workflows.
  • Develop reliable agent orchestration patterns, including planning, tool use, routing, state management, memory, retries, guardrails, and human confirmation when appropriate.
  • Build and evolve backend services, APIs, data models, integrations, and event-driven workflows that connect agent experiences to Expedia Group and Layla capabilities.
  • Create user-facing experiences that make AI behavior clear, useful, and actionable across web and other relevant product surfaces.
  • Integrate retrieval, knowledge, and recommendation using data contracts, embeddings, search, ranking, and grounding strategies.
  • Establish evaluation and observability for agentic systems, covering quality, task completion, latency, cost, safety, failure modes, and user impact.
  • Own a meaningful product surface end to end: problem framing, solution exploration, implementation, launch, measurement, and iteration.
  • Turn ambiguous product opportunities into thin, testable increments and ship quickly while maintaining operational and architectural quality.
  • Partner closely with Product, Design, Data, and Engineering to define success metrics and connect technical decisions to traveler outcomes.
  • Apply strong engineering practices across testing, CI/CD, observability, security, incident response, and production support.
  • Use AI-assisted engineering tools to explore designs, accelerate implementation, improve test coverage, and investigate production behavior, while maintaining accountability for shipped code and systems.
  • Mentor teammates through design reviews, code reviews, documentation, reusable patterns, and hands-on technical leadership.
  • Improve reliability and observability of multi-step AI workflows so the team can understand quality, failure modes, latency, and cost.
  • Establish reusable patterns for agent tools, contracts, evaluation, guardrails, and production operations.
  • Incorporate traveler feedback and experimentation learnings into improved AI experiences.
  • Increase team delivery safely and quickly via clear architecture, strong engineering practices, and practical AI-assisted development.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent professional experience.
  • 6+ years of professional software engineering experience delivering production systems end to end.
  • Demonstrated experience building and operating full-stack applications, with meaningful depth in backend services and modern web or product-facing interfaces.
  • Professional experience integrating LLMs or AI/ML into production products, workflows, or platforms.
  • Experience with agentic patterns such as tool-using agents, multi-step workflows, orchestration, RAG, function calling, structured outputs, or human-in-the-loop systems.
  • Strong programming ability in at least one backend language: Python, Java, Kotlin, Go, or TypeScript, plus experience contributing to a modern frontend stack.
  • Experience designing APIs, services, data models, integrations, automated tests, and production monitoring.
  • Ability to communicate technical tradeoffs clearly and collaborate effectively with product, design, data, and engineering partners.

Technologies

  • Python, Java, Kotlin, Go, TypeScript
  • LLMs, AI/ML, RAG, function calling, structured outputs
  • Human-in-the-loop systems
  • LangGraph, LangChain, LlamaIndex, Semantic Kernel
  • OpenAI tooling, Anthropic tooling
  • React, Next.js, GraphQL
  • FastAPI, REST, event-driven architecture

Location

  • Seattle, WA (onsite)
  • Seattle preferred; other locations and employment arrangement to be confirmed

Compensation

  • USD 184,500 - 295,000 per year
  • Potential pay increase up to $295,000 based on ongoing, demonstrated, and sustained performance
  • Seattle total cash range: $184,500.00 - $258,000.00; potential to increase to $295,000.00
  • Austin total cash range: $184,500.00 - $258,000.00; potential to increase to $295,000.00
  • Starting pay varies by location, available budget, and individual knowledge, skills, and experience
  • Pay ranges may be modified in the future

Benefits

  • Medical/dental/vision
  • Paid time off
  • Employee Assistance Program
  • Wellness & travel reimbursement
  • Travel discounts
  • International Airlines Travel Agent (IATAN) membership
  • Potential pay increase up to $295,000 based on ongoing, demonstrated, and sustained performance

About Layla AI

  • Layla is an AI-native travel-planning and booking company within Expedia Group’s Product organization.
  • Team builds conversational experiences to move travelers from inspiration to a complete, bookable itinerary with flights, hotels, activities, and day-by-day plans.
  • Small, senior team with startup-paced execution.
  • Engineers are expected to take meaningful ownership, move from ambiguous problem to production, and use data, experimentation, and AI-assisted development practices to improve traveler experience.

Preferred Qualifications

  • Experience building AI agents or assistants that take actions through tools, APIs, or business workflows (not only conversational responses).
  • Experience with agent orchestration or evaluation frameworks such as LangGraph, LangChain, LlamaIndex, Semantic Kernel, OpenAI or Anthropic tooling, or comparable systems.
  • Experience with retrieval and knowledge systems: vector search, hybrid search, embeddings, reranking, grounding, and data-quality controls.
  • Experience with streaming or real-time AI interactions, conversational interfaces, or multi-step user experiences.
  • Experience with React, TypeScript, Next.js, GraphQL, or comparable frontend technologies.
  • Experience with Python, FastAPI, Java/Kotlin services, REST or GraphQL APIs, event-driven architecture, and cloud-native systems.
  • Experience designing agent evaluation frameworks, offline test sets, online monitoring, quality rubrics, or experimentation programs.
  • Experience building systems with safety, privacy, security, reliability, and responsible-AI considerations.
  • Experience in travel, commerce, marketplace, recommendations, search, personalization, or other high-scale consumer products.
  • Experience using AI coding assistants or software-engineering agents to validate, correct, and harden generated output.
  • Experience working in a startup, incubation, or rapidly evolving product environment.

How the Team Works

  • Own outcomes with others by starting from the traveler or business problem and working backward to the simplest useful solution, bringing partners in early.
  • Bring ideas forward by contributing hypotheses, product ideas, and technical possibilities, then testing with users, data, and teammates.
  • Move quickly with judgment by making progress in ambiguity while being explicit about risks, assumptions, and tradeoffs.
  • Build for trust so AI behavior is understandable, measurable, recoverable, and appropriately constrained.
  • Stay hands-on and collaborative, with senior technical ownership and shared expertise.
  • Learn in public by sharing context, documenting decisions, and creating patterns that help a small team move faster.

If you need an accommodation or adjustment due to a disability during the application or recruiting process, submit a request at https://expedia.service-now.com/askeg?id=job_accommodation .

About Expedia Group

  • Expedia Group includes Expedia, Hotels.com, and Vrbo, plus a B2B travel business and travel advertising offerings.
  • Across brands, Expedia Group helps travelers explore the world with confidence and ease.

Important Notice

  • Employment opportunities and job offers at Expedia Group come from Expedia Group Talent Acquisition and hiring teams.
  • Never share sensitive personal information unless confident of the recipient.
  • Expedia Group does not extend job offers via email or messaging tools to individuals with whom there has been no prior contact.
  • Official place to find and apply: https://careers.expediagroup.com/jobs/ .
  • Expedia Group email domain is @expediagroup.com.

Equal Opportunity

  • Committed to an inclusive work environment and a diverse workforce.
  • All qualified applicants receive consideration without regard to protected characteristics.
  • Employer participates in E-Verify.
  • Employer provides I-9 information to SSA and, if necessary, DHS to confirm work authorization.

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