Monitor and improve data exchange operations for TPA clients, vendors, and internal systems while supporting EDI testing and pipeline quality.

Maintain understanding of workflows across operational departments involved in data exchange
Provide regular updates on ongoing task status to end users and to the Team Lead or DataOps Manager
Analyze mappings for insurance claims, import/export files, and eligibility files to troubleshoot operational inquiries
Detect potential technical issues related to improper enrollment or enrollment changes in EDI files
Coordinate with engineering partners to resolve EDI-related issues
Coordinate ongoing EDI testing, implementations, and upgrades
Troubleshoot and report operational error messages
Troubleshoot and report file movement errors, including SFTP connection issues
Compare reports and data files against documented business requirements to ensure data quality and identify gaps
Perform other duties as assigned by the Team Lead or DataOps Manager

4+ years of experience with system analysis, data analysis, and/or process improvement
2+ years of experience in the Healthcare Industry
Associate or bachelor’s degree preferred; not required
Knowledge of the Healthcare & TPA Industry preferred
Excellent critical thinking and strong analytical and problem-solving skills
Intermediate to Advanced knowledge of Microsoft Office Suite (Excel, Outlook, Word, etc.)
Familiarity with flat file data structures such as CSV or pipe-delimited formats
Experience using data analysis tools such as Excel, SQL, Tableau, Power BI, or other relevant software
Demonstrated track record of analyzing data, reviewing requirements, and delivering insights that support business decisions
Ability to collaborate with teams, facilitate discussions, and negotiate requirements
Knowledge and/or experience with ANSI 5010 transactions (837, 835, 834, 270/271) preferred

Competitive base salary and benefits effective day one
Comprehensive medical and dental through Personify Health’s own health solutions
Unlimited PTO
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people’s health
Full benefits package starting day one

Remain in a stationary position 50% of the time
Occasionally move inside the office to access office machinery, filing cabinets, and meeting facilities
Constantly operate a computer and other office productivity machinery (copy machine, computer printer, calculator, etc.)
Frequently position self to maintain files in file cabinets
Frequently move boxes or equipment weighing up to 25 pounds
Communicate information and ideas so others understand, with ability to exchange accurate information
Observe details at close range

Base salary range: $60,000 to $70,000 per year, depending on location, skills, and experience

Location: Tempe, AZ (onsite)

Data Analyst, Data Operations TPA

Job Description