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Job Description

Lead with data to deliver research-grade, actionable insights.

Responsibilities

  • Extract, process, analyze, and report on data to produce rigorous, actionable insights and research.
  • Analyze large datasets to uncover trends that inform program development, student engagement strategies, and marketing initiatives.
  • Build, maintain, and enhance dashboards and data visualizations, including consolidating and improving existing reporting assets.
  • Translate stakeholder needs and ambiguous business questions into technical requirements and data-driven solutions.
  • Partner with Data Engineering to support ETL and data pipeline development while ensuring data quality and reliability.
  • Conduct ad hoc analyses and communicate findings through data storytelling, recommendations, and clear insights.
  • Apply descriptive statistics, root cause analysis, diagnostic methodologies, and other analytical techniques to identify patterns, trends, and opportunities for improvement.
  • Collaborate cross-functionally with Program Development, Product, Marketing, and Decision Intelligence to support strategic initiatives and drive business impact.
  • Establish and maintain strong relationships with peers and leaders across IAR, Data Engineering, Product Management, Finance, EdTech, and Faculty staff.

Requirements

  • Bachelor’s degree in a related discipline.
  • 3 years of related experience in one or more areas: Data Analysis, Business Intelligence, Data Science, Statistics, Decision Intelligence, Research, Learning Science, Behavioral/Cognitive Psychology, Marketing Analytics, or Digital Analytics.
  • Strong SQL skills, including experience querying large datasets.
  • Experience with Tableau or Power BI for data visualization.
  • Experience working with ETL or ELT processes and data pipelines.
  • Solid working knowledge of descriptive statistics and analytical methods, applied to real-world datasets to identify trends and support data-driven conclusions.
  • Ability to apply sound judgment and analytical thinking to identify root causes of data issues and inform recommendations.

Technologies

  • SQL
  • Tableau
  • Power BI
  • ETL
  • ELT

Benefits

  • Eligible for bonuses.
  • Medical, dental, vision, telehealth, and mental healthcare.
  • Health savings account and flexible spending account.
  • Basic and voluntary life insurance.
  • Disability coverage.
  • Accident, critical illness, and hospital indemnity supplemental coverages.
  • Legal and identity theft coverage.
  • Retirement savings plan.
  • Wellbeing program.
  • Discounted WGU tuition.
  • Flexible paid time off for rest and relaxation (no need for accrual).
  • Flexible paid sick time (no need for accrual).
  • 11 paid holidays.
  • Other paid leaves, including up to 12 weeks of parental leave.

Bonus Points

  • Experience working with large-scale datasets containing millions of records.
  • Familiarity with Databricks or similar data platforms.
  • Proficiency in a programming language such as Python or R.
  • Experience with GitHub and analytics documentation standards.
  • Experience contributing to dashboard optimization or consolidation projects.
  • Experience with marketing analytics, digital analytics, and customer journey analytics.
  • Hands-on experience with Adobe Analytics and/or Adobe Customer Journey Analytics.
  • Experience with marketing funnel measurement, attribution modeling, channel performance analysis, customer segmentation, and marketing experimentation and testing.
  • Ability to translate ambiguous business problems into scalable technical and analytical solutions.
  • Experience applying root cause analysis and diagnostic methodologies to identify drivers of business performance and data issues.
  • Experience producing AI-assisted analytics, including leveraging AI-enabled tools and technologies to accelerate analysis, generate insights, enhance reporting, and support data-driven decision-making.

Impact

  • Data shapes the student experience and supports strategic decision-making.
  • As a Data Analyst II, transform complex data into actionable insights that support program development, student engagement, and marketing effectiveness.
  • Work cross-functionally with stakeholders across Program Development, Product, Decision Intelligence, Marketing, and Data Engineering to drive meaningful outcomes through data-driven decision-making.

What to Expect

  • Introductory call.
  • Hiring manager interview.
  • Technical interview.
  • Interview with Sr Director.

Location and Work Schedule

  • United States (onsite).
  • Full-time, in-office position requiring five days per week in the Salt Lake City, UT office.

Travel

  • Occasional travel up to 20%.
  • Includes required attendance at designated company summits (typically one to two per year).
  • Additional travel may include conferences, visits to company locations, and other business-related events as needed.

Visa Sponsorship

  • WGU is not able to provide visa sponsorship for this role.

Experience in Lieu of Education

  • An equivalent combination of education and experience that demonstrates the required competencies may be considered.

Position Details

  • Full-Time Regular position (classified for 40 standard weekly hours).
  • Eligible for bonuses.

Compensation

  • USD 75,200 - 112,700 per year.

How to Apply

  • Submit an application online.
  • Internal WGU employees apply through the internal job board in Workday.

Additional Information

  • Disclaimer: The job posting highlights the most critical responsibilities and requirements; it’s not all-inclusive.
  • Accommodations: Applicants with disabilities who need assistance or accommodation during the application or interview process should contact Talent Acquisition at [email protected].
  • Equal Employment Opportunity: All qualified applicants will receive consideration without regard to any protected characteristic as required by law.

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