Information Technology & Data Analyst

Build actionable insights at the intersection of data, technology, and policy at Johns Hopkins Applied Physics Laboratory (APL). In this onsite role in Laurel, MD, you’ll design, develop, and support dashboards, tools, and IT systems that help teams use data effectively, accurately, and in alignment with organizational requirements. Expect strong support for your growth and wellbeing, along with a benefits package that includes comprehensive health coverage and retirement contributions.

Compensation: $100,000 - $245,000 per year (minimum rate: $100,000 annually; maximum rate: $245,000 annually).

What you’ll do

• Analyze structured and unstructured data to identify trends, risks, and opportunities
• Turn findings into clear, actionable recommendations for stakeholders
• Support decision-making through reporting, modeling, and visualization
• Design and maintain interactive dashboards using Power BI or similar tools
• Develop lightweight tools, scripts, or workflows to automate data processing and reporting
• Improve existing systems and processes to increase efficiency, scalability, and usability
• Translate business and operational requirements into effective technical solutions
• Support IT systems and applications across design, implementation, testing, maintenance, and monitoring
• Monitor system performance and data quality, then recommend improvements when issues are found
• Interpret policies, requirements, and standards and translate them into data collection and reporting needs
• Ensure data is captured accurately and consistently in compliance with cybersecurity, privacy, and regulatory requirements
• Participate in risk, change, and configuration management activities
• Work with systems, databases, and APIs to extract and integrate data
• Support upgrades, migrations, and technology refresh efforts (including ServiceNow GRC, MCN, HCSD, and NEXTOPS)
• Perform queue and task management activities for classified systems
• Maintain system documentation, procedures, and user guides
• Collaborate with stakeholders, vendors, and technical teams to support initiatives
• Provide technical and data-related guidance to users and leadership

What you bring

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• Experience supporting enterprise IT systems and environments
• Working knowledge of operating systems, networks, databases, and enterprise applications
• Strong analytical and problem-solving skills
• Ability to communicate technical information effectively to non-technical audiences
• Strong understanding of data structures, databases, and data workflows
• Ability to interpret complex requirements or policies and translate them into technical or data-driven solutions
• Experience with data visualization tools such as Power BI, Tableau, or similar
• Active Top Secret security clearance. If selected, you will be subject to a government security clearance investigation and must meet requirements for access to classified information, including U.S. citizenship
• Experience with at least one programming or scripting language (for example, Python)
• Technical analysis and systems thinking
• Experience developing internal tools or automations
• Knowledge of cloud platforms or modern data stacks
• Attention to detail and disciplined documentation practices
• Ability to manage multiple priorities in a dynamic environment
• Collaborative mindset with the ability to work independently
• Familiarity with data governance, compliance, or regulatory-driven environments
• Experience working in cross-functional or technical teams

Tools and technologies

Power BI, Tableau, Python, ServiceNow GRC, MCN, HCSD, NEXTOPS

Benefits

• Robust education assistance program
• Unparalleled retirement contributions
• Healthy work/life balance
• Comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development
• Sign-on bonus (if offered per internal policy/contractual designation)
• Relocation benefits (if offered)
• Locality allowance (if offered)
• Discretionary payments for exceptional performance (if offered)