Operations Data Analyst

Computershare is seeking an Operations Data Analyst to partner with Operations leaders and executive stakeholders, turning operational data into actionable insights. The role focuses on building reporting that leaders can rely on, analyzing complex datasets, and strengthening data quality and reporting governance to support operational performance and decision-making.

This position will be based in Frisco, TX, North Palm Beach, FL, or Toronto, ON in a hybrid setup. For employees in Toronto, the standard work week is 37.5 hours, Monday through Friday from 9:00 AM to 5:00 PM, with at least three days per week in the office and flexibility to work from home for part of the week.

What you’ll do

• Design, build, and maintain dashboards and scorecards for operational performance, efficiency, volume, quality, service levels, and capacity
• Create scalable reporting solutions using Power BI and other reporting tools
• Analyze large, complex datasets to surface trends, risks, bottlenecks, and improvement opportunities
• Turn business questions into structured analyses and actionable recommendations
• Proactively identify insights and opportunities for leadership teams
• Partner with Operations, Process Improvement, and Technology teams to improve data quality and usability
• Produce concise, executive-ready reporting and summaries that clearly communicate findings and recommendations
• Establish and maintain standard definitions, metrics, documentation, and reporting governance
• Support operational teams with reporting, analytics, and performance measurement initiatives

What you bring

• 3+ years of experience as a Data Analyst or similar role supporting operational teams
• Hands-on experience with Power BI or other reporting and analytics platforms
• Strong SQL skills
• Advanced Excel including pivot tables, formulas, and data modeling
• Strong analytical and problem-solving abilities
• Experience presenting data, trends, and insights to stakeholders
• Ability to ensure data quality, consistency, and accuracy
• Self-starter who can work effectively with minimal direction
• Ability to anticipate business needs
• Strong communication skills for executive audiences

Technologies

• Power BI
• SQL
• Excel
• Pivot tables
• Data modeling

Preferred

• Financial, banking, or operational analytics experience
• Experience supporting operations, fulfillment, or shared services environments
• Knowledge of Lean Six Sigma concepts

Travel

• May require travel of up to 25%

Compensation and application timing

• Salary: USD 70,000 - 105,000 per year
• Expected application deadline: September 3, 2026

Benefits

• Paid parental leave
• Flexible working and a caring and inclusive culture
• Paid time off, observed holidays, medical, dental and vision plans
• 401k matching
• Setting aside salary to purchase shares in the company
• Tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
• Short and long-term disability benefits
• Life insurance and supplemental life insurance