Senior Data Analyst

Support and improve an enterprise project management platform by partnering with business stakeholders to strengthen workflows, delivery, and user experiences.

Responsibilities

• Administer, maintain, and enhance enterprise project management applications
• Manage user access, roles, permissions, and account updates following established governance processes
• Troubleshoot application issues and collaborate with stakeholders to address user concerns
• Gather, document, and validate business and functional requirements with stakeholders
• Create and refine user stories, acceptance criteria, and process documentation
• Support Agile ceremonies, including sprint planning, backlog management, and requirements clarification
• Develop and maintain standardized project workflows, templates, schedules, dependencies, and milestones, including automation logic
• Identify opportunities to streamline business processes and improve operational efficiency
• Support workflow optimization initiatives that increase project visibility and execution
• Build UAT test plans, test cases, traceability matrices, and edge-case scenarios
• Coordinate User Acceptance Testing (UAT) activities with business stakeholders
• Document defects, track issues, and support resolution efforts
• Validate AI-assisted deliverables and testing artifacts for accuracy and business alignment
• Develop and maintain Power Automate flows and other Microsoft Power Platform solutions to reduce manual effort and improve productivity
• Monitor system performance, user feedback, enhancement requests, and recurring issues
• Escalate risks, trends, and improvement opportunities to senior team members when appropriate
• Create release notes, training materials, communications, and user documentation
• Support application rollouts and adoption initiatives
• Assist with training video creation and end-user support resources

Requirements

• Bachelor’s degree in Business, Information Systems, Project Management, Computer Science, or a related field (or equivalent experience)
• 3+ years of related experience supporting business applications, project management systems, or PMO-related technology solutions
• Experience gathering and documenting business and functional requirements
• Understanding of Agile methodologies, Scrum concepts, and user story development
• Experience creating test cases, supporting UAT, and documenting defects
• Experience with Microsoft Power Platform, especially Power Automate
• Proficiency with Microsoft 365 applications, including Excel, Teams, SharePoint, and PowerPoint

Technologies

• Power Automate
• Microsoft Power Platform
• Microsoft 365
• Excel
• Teams
• SharePoint
• PowerPoint

Preferred Qualifications

• Experience supporting Project Portfolio Management (PPM) or project management applications
• Experience with workflow automation and process improvement initiatives
• Familiarity with Azure DevOps, Jira, ServiceNow, or similar work management platforms
• Exposure to AI-assisted business analysis, requirements management, or testing tools
• Knowledge of change management and training development practices

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Job Details

• Location: Plano, TX (onsite)
• Address: 3400 W Plano Pkwy (USA: TX: Plano / W Plano Pkwy - Adm)
• Weekly hours: 40
• Time type: Regular
• Salary range: USD 118,800 - 178,200 per year

WHAT YOU’LL DO:

• Support and enhance a project management platform while partnering with business stakeholders to improve processes, workflows, and user experiences
• Drive operational efficiency using Agile delivery practices, automation, and continuous improvement initiatives

WHAT YOU’LL BRING:

• Strong analytical and problem-solving capabilities
• Ability to translate business needs into clear requirements and user stories
• Experience collaborating with business stakeholders, project teams, and technical resources
• A continuous improvement mindset focused on process optimization and automation
• Strong communication, organization, and documentation skills
• Ability to work in Agile and cross-functional environments
• Interest in utilizing AI-enabled tools to enhance productivity and quality