Salesforce Marketing Automation Data Jobs

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Data Analyst, Salesforce Systems Specialist

thread Anchorage, AK

Anchorage, AK

Today

$66k - $71k/yr Full time Analytics Application Support CRM

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Job Description

thread is hiring a hybrid Data Analyst, Salesforce Systems Specialist in Anchorage, AK to combine reporting and analytics with first-line Salesforce support.

Responsibilities

Collect, validate, and analyze data to support project and organizational decision-making
Develop and maintain dashboards, reports, and visualizations for key performance indicators (KPIs)
Collaborate with project managers and program staff to define data requirements and reporting needs
Identify trends, patterns, and opportunities to support program and process improvement
Track current early childhood education trend data
Provide data analysis leadership for development, review, and evaluation of survey and research reports
Support forecasting, planning, and scenario analysis for ongoing and future initiatives
Ensure data accuracy, consistency, and integrity across multiple data sources
Translate complex data into clear, actionable insights for non-technical stakeholders
Assist with preparing reports, presentations, and supporting materials
Recommend data-driven improvements to enhance processes and program outcomes
Use AI-powered tools to accelerate data cleaning, pattern identification, and exploratory analysis
Serve as the first line of support for internal Salesforce users across the organization
Field and respond to staff questions, requests, and issue reports
Triage issues to determine urgency and whether they can be resolved directly or need escalation to the Salesforce Administrator
Track recurring or frequently reported issues to identify patterns related to system or training needs
Communicate system updates, changes, and improvements to users
Stay current with Salesforce updates, best practices, and community resources

Requirements

Associate’s degree, preferably in Computer Information Systems, Information Technology, or a related field (or equivalent combination of education, training, certifications, and relevant work experience)
Experience with Salesforce or like CRMs preferred
Current or interest in pursuing Salesforce certifications, including Salesforce Administrator
Strong analytical and problem-solving skills
Demonstrated experience in data analysis supporting projects or programs, including ability to pull, organize, manage, and interpret data
Ability to translate business requirements into technical solutions
Excellent technical writing and verbal communication skills to explain technical findings clearly
Attention to detail to ensure accuracy
Proven ability to manage multiple priorities and meet deadlines
Ability to work collaboratively with stakeholders at all levels
Experience training users on systems or tools
Experience working with nonprofit organizations
Familiarity with Salesforce tools including Account Engagement (Pardot), and Forms Assembly
Experience developing and documenting policies and procedures
Project management experience, including delivering projects on time and within scope
Current driver’s license
Must pass background check and provide references and valid identification

Technologies

Salesforce
Account Engagement (Pardot)
Forms Assembly
Microsoft Word, Excel, Access
Zoom
PowerPoint
Outlook

Benefits

20 days of PTO (starting)
14 paid holidays
403b match
High-Deductible Health Plan with HSA option (employer contributes to HSA)
Dental
Vision
Life
All premiums covered 100% for employee’s health, dental, vision and life
401(k)
401(k) matching
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Free thread services

Schedule & Compensation

Position Hours: Monday-Friday, 9am-5pm, other hours as needed
Work Location: Hybrid remote in Anchorage, AK 99501
Address: 111 W. 16th Ave, Suite 205, Anchorage, AK 99501
Position Type: Full-Time, 40 hours/week
Classification: Exempt, Permanent
Supervisor: Chief Administrative Officer
Starting Compensation Range: $66,000 - $71,000 annual salary
Pay: $66,000.00 - $71,000.00 per year

Physical Requirements & Working Conditions

Prolonged periods of sitting and working at a computer
Frequent use of hands and fingers to operate a computer (keyboard and mouse), phone, and other office equipment
Ability to communicate effectively in person, by telephone, video conference, and electronically
Ability to move about the office and access work areas, meeting spaces, and office equipment
Occasional standing, walking, bending, reaching, and lifting or carrying up to 20 pounds
Occasional travel for meetings, trainings, or other organizational activities
Occasional evening or weekend work as needed
Ability to maintain focus and perform detailed work for extended periods
Prolonged periods of viewing computer screens and analyzing data from multiple sources
Ability to distinguish and interpret text, numbers, charts, graphs, and other data visualizations
Ability to participate in virtual and in-person meetings, trainings, and presentations
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

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