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Business Systems & Data Analyst - Bilingual Korean

Ray America Inc. Fort Lee, NJ

Fort Lee, NJ

Today

$60k - $75k/yr Full time Marketing Analytics Application Support

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Job Description

Ray America Inc. is seeking a Business Systems & Data Analyst (Bilingual Korean) to oversee company-wide data systems and business intelligence reporting. This onsite role also serves as the primary administrator for Microsoft 365 and supports Salesforce and commission reporting workflows.

Key Responsibilities

Manage and maintain company-wide data systems, ensuring accuracy, integrity, consistency, and accessibility.
Build, maintain, and enhance dashboards and data visualizations using Power BI, Tableau, or comparable business intelligence tools.
Produce recurring and ad hoc management reports and reporting for HQ, including sales performance, operational KPIs, market trends, and business metrics.
Assess reporting requirements and deliver actionable insights that support business growth and operational efficiency.
Monitor data quality, investigate discrepancies, and implement process improvements to strengthen reporting reliability.
Act as the primary Microsoft 365 administrator, covering user account management, licensing, access controls, and security settings.
Administer and support Salesforce and other business applications.
Support employee onboarding and offboarding activities, including account provisioning and system access.
Support Salesforce data management, reporting, and workflow optimization.
Validate sales data and prepare commission calculation reports according to approved compensation plans.
Investigate and resolve reporting and commission-related discrepancies.
Support sales performance analysis and compensation-related reporting requests.
Partner with Sales, Customer Service, Finance, HR, Operations, and HQ teams to identify reporting, system, and business process needs.
Recommend and implement process improvements, automation opportunities, and system enhancements.
Provide analytical and technical support for special projects and business initiatives.

Required Qualifications

Bachelor’s degree in Information Systems, Computer Science, Data Science, Statistics, Business Analytics, or a related field with at least two (2) years of relevant experience; or a Master’s degree in one of the listed fields.
Experience in data analytics, business intelligence, business systems administration, IT administration, or a related role.
Advanced Microsoft Excel skills, including pivot tables, formulas such as Look Up and Index & Match, and data validation.
Experience with Power BI or similar business intelligence tools.
Experience administering Microsoft 365 environments, including user accounts, licensing, and access management.
Experience with Salesforce or another CRM.
Strong analytical, organizational, troubleshooting, and problem-solving skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Korean language proficiency in both verbal and written communication to support collaboration with HQ and global teams.

Technologies

Microsoft 365
Power BI
Tableau
Microsoft Excel
Salesforce
CRM
Korean

Benefits

100% employer-paid medical, dental and vision insurance for employees and their families
Short-term and long-term disability
FSA
HSA
401(k) plan with a company match
Sick Days
PTO (Paid Time Off)
Company paid holidays
Comprehensive paid technical training and product certification programs
Exposure to advanced dental CBCT imaging technology
Ongoing professional development and technical learning opportunities
Opportunity to build a long-term career with a growing healthcare technology organization
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Role Details

Location: Fort Lee, NJ (onsite)
Employment Type: Exempt, Full-Time
Work Location: In person
Compensation: USD 60,000 - 75,000 per year

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