Business Systems & Data Analyst - Bilingual Korean

Ray America Inc. is seeking a Business Systems & Data Analyst (Bilingual Korean) to oversee company-wide data systems and business intelligence reporting. This onsite role also serves as the primary administrator for Microsoft 365 and supports Salesforce and commission reporting workflows.

Key Responsibilities

• Manage and maintain company-wide data systems, ensuring accuracy, integrity, consistency, and accessibility.
• Build, maintain, and enhance dashboards and data visualizations using Power BI, Tableau, or comparable business intelligence tools.
• Produce recurring and ad hoc management reports and reporting for HQ, including sales performance, operational KPIs, market trends, and business metrics.
• Assess reporting requirements and deliver actionable insights that support business growth and operational efficiency.
• Monitor data quality, investigate discrepancies, and implement process improvements to strengthen reporting reliability.
• Act as the primary Microsoft 365 administrator, covering user account management, licensing, access controls, and security settings.
• Administer and support Salesforce and other business applications.
• Support employee onboarding and offboarding activities, including account provisioning and system access.
• Support Salesforce data management, reporting, and workflow optimization.
• Validate sales data and prepare commission calculation reports according to approved compensation plans.
• Investigate and resolve reporting and commission-related discrepancies.
• Support sales performance analysis and compensation-related reporting requests.
• Partner with Sales, Customer Service, Finance, HR, Operations, and HQ teams to identify reporting, system, and business process needs.
• Recommend and implement process improvements, automation opportunities, and system enhancements.
• Provide analytical and technical support for special projects and business initiatives.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Data Science, Statistics, Business Analytics, or a related field with at least two (2) years of relevant experience; or a Master’s degree in one of the listed fields.
• Experience in data analytics, business intelligence, business systems administration, IT administration, or a related role.
• Advanced Microsoft Excel skills, including pivot tables, formulas such as Look Up and Index & Match, and data validation.
• Experience with Power BI or similar business intelligence tools.
• Experience administering Microsoft 365 environments, including user accounts, licensing, and access management.
• Experience with Salesforce or another CRM.
• Strong analytical, organizational, troubleshooting, and problem-solving skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Korean language proficiency in both verbal and written communication to support collaboration with HQ and global teams.

Technologies

• Microsoft 365
• Power BI
• Tableau
• Microsoft Excel
• Salesforce
• CRM
• Korean

Benefits

• 100% employer-paid medical, dental and vision insurance for employees and their families
• Short-term and long-term disability
• FSA
• HSA
• 401(k) plan with a company match
• Sick Days
• PTO (Paid Time Off)
• Company paid holidays
• Comprehensive paid technical training and product certification programs
• Exposure to advanced dental CBCT imaging technology
• Ongoing professional development and technical learning opportunities
• Opportunity to build a long-term career with a growing healthcare technology organization
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Role Details

• Location: Fort Lee, NJ (onsite)
• Employment Type: Exempt, Full-Time
• Work Location: In person
• Compensation: USD 60,000 - 75,000 per year