Sales and Data Analyst
Job Description
Sales and Data Analyst role based in Valley View, OH (onsite) focused on turning sales and CRM data into actionable reporting and insights.
Responsibilities
- Collect, organize, analyze, and interpret sales data to surface trends, patterns, performance gaps, and improvement opportunities.
- Build and maintain weekly, monthly, and ad hoc sales performance reports for leadership review.
- Create and maintain dashboards and visual reporting tools using Excel, Power BI, CRM analytics, and other available systems.
- Track key sales metrics and performance indicators for pipeline visibility, revenue trends, and overall business results.
- Verify the accuracy, consistency, and integrity of sales data by investigating and resolving discrepancies.
- Convert sales data into clear, actionable insights and recommendations for business decisions and sales growth.
- Maintain and analyze client, prospect, and sales records in the CRM to keep information accurate, complete, and reliable.
- Monitor CRM usage and data quality, identifying ways to improve data entry, tracking, reporting, and system effectiveness.
- Analyze pipeline activity, conversion rates, lead progression, and related indicators to identify process improvements.
- Recommend process or system enhancements that improve lead conversion, sales effectiveness, revenue growth, and reporting visibility.
- Collaborate with sales leadership and team members to implement and evaluate CRM and sales process improvements.
- Conduct market and competitive research to identify industry trends, customer behavior, competitive positioning, and opportunities.
- Analyze pricing, product and service demand, customer trends, and emerging market opportunities to support strategy.
- Summarize market findings into relevant trends, risks, and opportunities.
- Present research and insights through concise reports, presentations, and data visualizations for leadership.
- Identify opportunities to streamline, standardize, and automate sales reporting, data collection, and operational workflows.
- Develop and maintain standard operating procedures (SOPs) and documentation for sales processes and reporting.
- Review current data tracking and reporting methods, recommending improvements to increase efficiency, consistency, and accuracy.
- Support sales forecasting, goal setting, budgeting, and strategic planning initiatives with analytical input.
- Prepare data, reports, and presentations for sales meetings, leadership discussions, and business reviews.
- Complete ad hoc analyses and special projects related to sales performance, data management, forecasting, and customer trends.
- Respond to data and reporting requests from sales leadership and other key stakeholders.
- Manage assigned projects and priorities independently with timely updates on progress, findings, recommendations, and risks.
- Work closely with the VP of Sales and Marketing and other stakeholders to align reporting needs with business priorities and objectives.
- Participate in regular team and leadership meetings to review performance, discuss findings, set priorities, and provide analytical insight.
- Communicate findings, trends, concerns, and recommendations clearly to technical and non-technical audiences.
- Stay current on CRM functionality, data analytics tools, reporting capabilities, and sales operations best practices.
- Perform additional duties and responsibilities as assigned.
Requirements
- Bachelor’s degree in Business, Data Analytics, Economics, Marketing, or a related field (preferred).
- 1–3 years of experience in data analysis, sales operations, reporting, or a related field (preferred).
- Strong analytical skills with Excel proficiency and experience with data visualization tools such as Power BI or Tableau.
- Working knowledge of sales processes, CRM systems, and business analytics.
- Experience with SAGE, Salesforce, HubSpot, or similar systems is a plus.
- Detail-oriented approach with strong organizational and problem-solving skills.
- Ability to work independently and collaborate effectively with a team.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite.
- Must complete a Predictive Index Behavioral Assessment and pass a company background check and limited drug screen (excludes marijuana).
Technologies
- Excel
- Power BI
- Tableau
- CRM analytics
- CRM
- SAGE
- Salesforce
- HubSpot
- Microsoft Office Suite
Benefits
- Salary: $65,000 - $80,000 annually.
- Health, dental, vision, and 401(k) eligibility after 60 days.
- 96 hours PTO annually (prorated based on hire date).
- Employee rental discounts and referral program.
Work Conditions
- Office-based role with some exposure to warehouse environments (some areas may not be heated or air-conditioned).
- Reasonable accommodations provided for individuals with disabilities to perform essential functions.