Sales Data Analyst 2
Job Description
Onto Innovation is hiring an early-career Sales Data Analyst 2 to support the development of sales opportunities for its semiconductor metrology products. In this Tampa, FL onsite role, you will coordinate customer requirements, technical and commercial inputs, product demonstrations, and the opportunity-to-order workflow.
You will work closely across technical and commercial teams to translate customer needs into actionable information, maintain opportunity records in CRM, and support sales execution from initial discovery through quotation and order documentation.
What you will do
- Partner with product specialists and applications engineers to build working knowledge of proprietary technologies, product capabilities, and customer benefits.
- Gather and prepare technical information, product data, and supporting materials to address customer questions and requirements.
- Coordinate with regional sales teams and customer contacts to understand technical requirements, business objectives, constraints, and purchasing criteria.
- Identify and develop sales prospects across semiconductor manufacturing, research, and related technology markets.
- Create and present customer-specific materials, with guidance from regional sales, product specialists, or applications engineers, explaining both technical and commercial value.
- Support customer meetings by preparing call notes, documenting action items, and following up with internal and external stakeholders.
- Assist with customer visits to Onto Innovation facilities and periodic travel to customer sites.
- Track sales opportunities, customer activities, and follow-up actions in the company CRM system.
- Prepare or coordinate quotations and ensure the technical and commercial information needed throughout the sales cycle is available.
- Review customer specification documents and coordinate responses with relevant internal experts including product specialists, applications engineers, and service personnel.
- Support sales leadership with opportunity updates, forecast inputs, and the status of potential orders.
- Help maintain accurate and complete order documentation to support clean order booking and timely execution.
- Coordinate customer sample demonstrations and measurements, including sample organization, test requirements, schedules, data collection, and internal review.
- Present demonstration results to prospective customers with support from product specialists or applications engineers, and follow up on questions and requested data.
- Provide regular updates to sales leadership and product management on opportunity status, customer feedback, competitor activity, and market conditions.
- Communicate recurring customer needs and potential product improvements to the appropriate internal teams.
- Collaborate cross-functionally with sales, applications, service, operations, finance, and factory teams to resolve open issues and support customer commitments.
- Contribute to team projects and assignments directed by management, while following requirements related to confidentiality, ethical business practices, safety, and information protection.
- Travel periodically to customer sites, company locations, industry conferences, and trade shows; domestic and occasional international travel may be required based on business and customer needs.
Required qualifications
- Bachelor’s degree in Physics, Electronics, Electrical Engineering, Materials Science, or a related technical field.
- Approximately 1 to 3 years of experience in technical sales, applications engineering, customer support, account coordination, or another customer-facing role involving technical products; relevant internships, co-op assignments, or industry experience may be considered.
- Strong verbal and written communication skills, including the ability to explain technical information clearly and professionally.
- Ability to understand customer requirements, analyze problems, coordinate with internal resources, and follow through on action items.
- Strong organizational skills and attention to detail, including managing multiple priorities within tight timelines.
- Self-motivated, collaborative, customer-focused approach with willingness to develop both technical and commercial skills.
- Proficiency with CRM systems and standard business tools, including Microsoft Excel, PowerPoint, Outlook, and SharePoint.
- Ability and willingness to travel domestically and occasionally internationally based on customer and business needs.
Technologies
- CRM systems
- Microsoft Excel
- Microsoft PowerPoint
- Outlook
- SharePoint
Compensation and benefits
- Salary range: USD 60,000 - 90,000 per year
- Competitive salaries and comprehensive benefits package
- Health, dental, and vision coverage
- Life and disability insurance
- PTO
- 401(k) with employer match
- Employee Stock Purchase Program (ESPP)
- Wellness initiatives
- Annual bonus opportunities
- Potential long-term incentives tied to both company and individual success
Preferred background
- Experience or coursework related to semiconductor manufacturing, metrology, inspection, electronics, materials science, or capital equipment.
- Experience preparing technical presentations, supporting product demonstrations, or working directly with customers.
- Familiarity with sales processes, quotations, customer specifications, and CRM opportunity tracking.
- Graduate-level coursework or an advanced degree in a relevant technical field is a plus.
Working conditions
- Full-time role with regular customer-facing and cross-functional responsibilities.
- Work may occur in office, manufacturing-floor, customer-site, conference, or trade-show environments.
- Travel frequency varies based on active opportunities, customer demonstrations, training requirements, and business priorities.
Export compliance note: For certain positions requiring access to technical data, a U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).