Business Data Analyst

USC Hospitality seeks a Business Data Analyst to run analyses, support reporting, and help improve business practices through accurate, benchmark-driven insights.

Responsibilities

• Conduct data analyses and assist with interpretation using a variety of techniques to support business practices at USC Hospitality.
• Work with management to identify and obtain analytical requirements.
• Research best practices, develop benchmarks, and establish metrics for dashboards and reporting.
• Create data collection methods (for example, surveys and tests) and develop tools and processes to support analyses.
• Analyze results, review data for anomalies, investigate potential causes, and correct inaccuracies or inconsistencies as needed.
• Provide recommendations and conclusions based on analyzed data.
• Deliver business data trend information to support recommendations for action.
• Collaborate with management on best practices, appropriate statistical measures, and benchmarking.
• Apply statistical and quality management principles to report findings and initiate operational or business practice changes.
• Develop schedules for producing statistical analyses and graphical representations of data for business analytics.
• Provide ad hoc reporting and statistical analyses as requested.
• Oversee or perform data collection and/or data entry processes; recommend and/or use methods and procedures for data acquisition, management, and quality control.
• Recommend and/or use statistical techniques for data analysis as directed or as needed.
• Troubleshoot issues, answer questions, and provide information to facilitate process improvements.
• Use standard statistical analysis software as directed.
• Oversee or perform maintenance and development of databases used for collecting and reporting data.
• Design data input and/or data collection screens as needed.
• Enter and/or validate data entry as needed, and ensure data errors are addressed.
• Provide technical support and design enhancements.
• Determine appropriate formats for presenting data and results in both web-based and published metrics dashboards.
• Produce or oversee production of graphs, tables, and charts.
• Assemble or oversee the production and distribution of reports that summarize data for management review.
• Create status reports covering project plans, progress, and results.
• Provide input into decisions affecting business operations and strategic initiatives.
• Provide guidance and direction to staff and/or student workers related to business data analysis duties as needed.
• Maintain current knowledge of data analysis techniques, standards, and related technologies.
• Perform other related duties as assigned or requested.

Requirements

• Education: Bachelor’s degree; combined experience and education may substitute for the minimum education.
• Experience: Minimum 1 year.
• Expertise: Proficient PC skills.
• Working knowledge of databases, spreadsheets, word processing, and statistical software programs.
• Knowledge of business statistics and data analysis techniques.
• Ability to manage and analyze data.
• Strong analytical thinking and problem-solving skills.
• Commitment to USC’s Unifying Values: integrity, excellence, diversity, equity and inclusion, well-being, open communication, and accountability.

Preferred Qualifications

• Preferred experience: 3 years.
• Preferred field of expertise: Bachelor’s degree in disciplines such as statistics, economics, mathematics, accounting, business, computer science, information science, or management information science.
• Knowledge of quality management methods (for example, Six Sigma).

Technologies

• Databases
• Spreadsheets
• Word processing
• Statistical software programs
• Standard statistical analysis software
• Web-based dashboards

Location and Schedule

• Location: Los Angeles, CA (onsite)
• Salary: USD 70,000 - 72,000 per year

USC Trojan Family Rewards

• Wide variety of benefits and programs supporting staff and their families.