Department Data Analyst

Join Idaho Central Credit Union in Chubbuck, Idaho, onsite, where a collaborative culture meets a strong benefits package and professional growth opportunities. You will leverage data to guide decision making, manage product reporting, monitor market share and rate data, and provide business intelligence to boost member engagement and operational efficiency. This role emphasizes cross-functional collaboration to optimize processes and products, with ownership of analytics for your assigned department.

Benefits

• Competitive pay
• Medical, Dental, and Vision insurance
• Generous paid time off
• 11 paid holidays
• Matching 401(k) and pension
• Tuition reimbursement
• Employee assistance program
• Employee wellness program
• Paid group life and disability insurance
• Supportive, inclusive culture
• Business discounts
• Additional benefits available

Responsibilities

• Prepare and review monthly reports for product managers, project managers, and business line owners
• Track and measure performance metrics for product and project teams, establishing KPIs to assess decision impact and track progress
• Build and interpret performance reports, metrics, and dashboards for product lines and teams to gauge efficiency, effectiveness, and profitability
• Analyze margins to optimize spreads by risk tier and pricing
• Monitor product profitability and utilization
• Analyze financial data and develop models to support decisions
• Partner with product managers on market research and analyze financial trends and forecasts
• Identify opportunities for process improvements by creating standard and ad hoc reports, tools, and dashboards
• Evaluate financial performance by comparing actual results to plans and forecasts
• Provide trend and forecast analysis with actionable optimization recommendations
• Assess marketing campaign effectiveness for penetration and profitability
• Evaluate products at all stages of the product life cycle
• Support users with data mining, report generation, and data analysis across multiple data sources, including loan origination systems, eBranch, remote deposit capture, online and branch account openings for deposits and consumer loans, and digital channels such as video banking
• Collaborate with cross-functional teams to identify opportunities for process and product optimization
• Departmental Ownership: own analytics for a specific department (examples include Digital Experience, Risk Management, Lending, Member Assistance, Operations, Branch Operations, or Card Services) and provide tailored insights and reports to meet that department’s goals

Requirements

• Bachelor’s degree required; preferred fields include Mathematics, Statistics, Accounting, Finance, or Data Science
• 0 to 2 years of lending experience preferred
• Strong math skills and solid computer proficiency
• Excellent communication and interpersonal abilities
• Ability to maintain the confidentiality of Credit Union and member records

Performance standards

• Demonstrates a cooperative and positive attitude toward members and staff
• Supports internal teams and upholds the Credit Union service standard
• Able to diagnose and solve complex problems
• Maintains professional appearance and is dependable in attendance, quality, and output
• Complies with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU

Physical requirements

• Tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.)
• Sits for extended periods
• Lifts 20–40 pounds of supplies including copy paper, cash drawers, and marketing materials
• Repetitive motion of wrists, hands, and fingers
• Reaches to use keyboards
• Operates basic office equipment (calculator, computer, telephone, copy machine, fax, etc.)