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Sr. Data Analyst

Foot Locker New York, NY

New York, NY

Today

$100k - $115k/yr Full time Senior Business Analytics Business Intelligence

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Job Description

Join Foot Locker on the Customer Analytics team within Global Data & Analytics and help turn complex customer data into insights leaders can act on. This hybrid role in New York supports business strategy, vendor partnerships, and executive decision-making using trusted reporting and analysis across store and digital channels.

What you’ll do

Lead analyses of customer purchase, engagement, demographics, loyalty, channel, product, and digital behavior to identify trends, opportunities, and risks.
Partner with Merchandising, Marketing, Media, Finance, Digital, Strategy, and other teams to frame business questions and design customer-centered analytical approaches.
Assess business and vendor performance from the customer point of view, including who is buying, how behavior is shifting, and what drives outcomes.
Build and maintain customer health reporting, executive dashboards, scorecards, and self-service tools that provide consistent, trusted insights.
Create vendor and brand insights covering customer overlap, acquisition, retention, cross-shopping, channel behavior, category preferences, and growth opportunities.
Synthesize complex results into clear executive narratives that highlight what is working, what is not, and recommended actions.
Run deep-dive and ad hoc analyses to answer priority questions and uncover emerging customer opportunities.
Define analytical methodologies, definitions, and documentation to keep insights consistent, transparent, and reproducible.
Collaborate with Data Engineering and data product teams to expand customer data availability, improve analytical datasets, and address gaps that limit insight generation.
Implement validation and monitoring processes to maintain data quality, accuracy, and reliability.
Translate business inquiries into analytical solutions aligned across teams on objectives, methodology, outputs, and expected decisions.
Present insights and recommendations through direct stakeholder engagement at working-team and executive levels.
Use SQL, Power BI, Adobe Analytics, and other analytical tools to understand customer behavior across banners, markets, brands, and categories.
Support customer data integrity investigations by validating fixes and communicating implications to stakeholders.
Keep deliverables, methodologies, and priorities organized and transparent for partners.
Perform other duties as assigned.

What you bring

Bachelor’s degree in Business, Marketing, Economics, Statistics, Computer Science, Analytics, or a related field.
4+ years of experience in customer analytics, business analytics, marketing analytics, or a related analytical role.
2+ years writing advanced SQL queries.
2+ years working with customer, transaction, loyalty, or digital behavioral data (customer data platform experience preferred).
Ability to translate complex analyses into concise business narratives, actionable recommendations, and executive-ready presentations.
Experience building dashboards, scorecards, or self-service reporting in Power BI or a comparable BI platform.
Strong understanding of customer metrics and methods across acquisition, retention, loyalty, segmentation, lifetime value, channel behavior, and performance trends.
Python, Scala, or R experience preferred.
Strong Microsoft Excel skills and working knowledge of Adobe Analytics (digital analytics tools).
Self-motivated, intellectually curious team player with clear communication across technical teams, business partners, vendors, and senior leaders.

Tools you’ll use

SQL, Power BI, Adobe Analytics, Microsoft Excel, Python, Scala, R

Compensation and location

Annual base salary: $100,000 - $115,000
Eligible for short term incentives aligned with individual and company performance
Location: New York, NY (hybrid)
In-office schedule: Tuesday, Wednesday, and Thursday; Monday and Friday remote
Office address: 2 Pennsylvania Plaza, New York, New York 10121

Benefits

Employee Discount
Paid Time Off
Medical, Dental, and Vision coverage
401(k) and Roth 401(k)
Stock Purchase Plan
Life Insurance
Flexible Spending Account
Opportunities for Advancement
Tuition Reimbursement for Qualified Courses
Strong company culture
Employee Resource Groups

Interview and assessment policy

Cameras must be on for all virtual interviews.
AI tools are strictly prohibited during interviews or assessments.

Annual base salary range: $100,000 - $115,000 / year. Salary will be determined based on education, experience, knowledge, skills, and abilities, internal equity, and alignment with market data.

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