Data Engineer III

Join American Express in Phoenix, AZ for a role focused on keeping enterprise databases stable, reliable, and continuously improving across on-premises and cloud environments. This position includes 24x7 production support responsibilities while giving you the chance to engineer high-availability platforms for teams that depend on PostgreSQL, YugabyteDB, SQL Server, SingleStore, and cloud-native database services. You will work with modern automation and observability tools, and you can expect competitive pay, strong benefits, and career development support.

What you’ll do

• Support, engineer, and optimize enterprise database platforms across on-premises and cloud environments.
• Provide 24x7 production support for PostgreSQL, YugabyteDB, SQL Server, and SingleStore, as well as cloud-native services including Amazon Aurora PostgreSQL, Amazon Aurora MySQL, Google Cloud SQL, and Google Cloud Spanner.
• Maintain high availability, reliability, performance, scalability, and operational stability through proactive monitoring, automation, self-healing capabilities, incident response, and continuous platform improvement.

What you bring

• 8+ years of hands-on DBA experience supporting PostgreSQL, YugabyteDB, SQL Server, and cloud-native databases such as Amazon Aurora PostgreSQL, Amazon Aurora MySQL, Google Cloud SQL, and Google Cloud Spanner.
• Strong background in DBA activities including installation, configuration, upgrades, patching, monitoring, troubleshooting, backup and recovery, replication, and high availability.
• Deep technical knowledge of PostgreSQL, SQL Server, YugabyteDB, and cloud-native database platforms.
• Proven ability to troubleshoot complex production challenges spanning performance, query optimization, workload management, capacity planning, latency, availability, and reliability.
• Experience using automation and DevOps tooling including Python, Unix shell scripting, Ansible, Terraform, GitHub, and CI/CD pipelines.
• Hands-on experience with AWS and/or GCP database services, Infrastructure as Code, and monitoring/observability tools such as Grafana and DMC.
• Understanding of data engineering concepts such as data ingestion, ETL/ELT, data pipelines, data integration, and support for high-volume data workloads.
• Knowledge of ITIL processes including Incident, Problem, and Change Management, plus Disaster Recovery and root cause analysis.
• Strong communication, troubleshooting ability, and collaboration in a 24x7 production support environment.
• Solid understanding of database setup, administration, configuration, and replication, with the ability to learn quickly and work independently.
• Willingness to provide rotational weekend and off-hours support as needed.
• Employment eligibility to work with American Express in the United States is required, and the company will not pursue visa sponsorship for these positions.

Compensation & location

Phoenix, AZ (onsite). Salary range: USD 103,750 - 174,750 per year.

Benefits

• Competitive base salaries and bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through the Healthy Minds program
• Career development and training opportunities