Integrated Data Analyst

The Integrated Data Analyst role supports the IDCAT Team as a subject matter expert for IDCAT analyses and AQP training data. The position focuses on flight safety and training analytics, data quality, and delivering actionable insights to support Flight Operations decision-making and continuous improvement.

Location

Dallas, TX (onsite)

Compensation

USD 81,200 - 90,200 per yearly

Key Responsibilities

• Ensure timely and accurate submission of the monthly FAA reports
• Administer the IDCAT application, including user support and feedback monitoring for Flight Instructors/Evaluators during observation data entry into IDCAT
• Support IDCAT administrative activities such as accounts and new class support
• Download Tableau data to the Southwest Airlines server and update current dashboards
• Analyze, create, and visualize data using Tableau workbooks and dashboards
• Categorize and group instructor/evaluator measured items and comments for analysis
• Support IDCAT observation form design and generate data collection forms within the application
• Conduct daily training data analyses as defined in AC 120-54a, identify gaps in effectiveness in current Flight Ops Training, and support Flight Ops Safety in resolution discussions
• Assist with quarterly data review activities for the Data Integration group (DIG) and AQP, including executing and delivering data requests to support Flight Ops Training (AQP) staff
• Execute IDCAT Inter Rater Reliability data analysis and facilitate IDCAT academic content
• Perform other duties as directed by Employees’ Leaders

Required Skills and Qualifications

• Intermediate analytical capability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
• Broad knowledge of database management, analysis of large and complex databases, and data visualization (including Tableau and Alteryx)
• Knowledge of integrating qualitative and quantitative datasets
• Intermediate knowledge of statistics and math concepts, with strong research skills
• Knowledge of commercial airline operations and ability to build trust across employee levels
• Proficiency with Microsoft Office Suite, including presentation development and strong writing, speaking, and presentation skills
• Strong partnering, communication, and negotiation skills when working with other teams and departments
• Ability to resolve complex problems and perform job duties with minimal supervision
• Ability to adapt to different situations and adopt new approaches and methodologies to meet business objectives
• Energy, self-motivation, strong work ethic, and commitment to excellence
• High School Diploma or GED and a Bachelor’s Degree
• U.S. citizenship or current authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Ability to comply with Company attendance standards
• Ability to meet confidentiality expectations for confidential, proprietary, and sensitive Company information
• May require extended work hours per Leader’s request

Education

• Required: High School Diploma or GED
• Required: Bachelor’s Degree

Preferred Experience

• Experience supporting or analyzing data for an FAA-regulated Advanced Qualification Program (AQP)
• Experience analyzing flight training data within an airline, aviation, or flight operations environment
• Experience presenting analytical findings, dashboards, or business insights to senior leadership or executive stakeholders
• Flight training experience, including Private Pilot License (PPL), student pilot training, or equivalent aviation training
• Experience working with aviation safety programs such as ASAP, FOQA, LOSA, or Safety Management Systems (SMS)

Tools and Technologies

• Tableau
• Alteryx
• Microsoft Office Suite
• IDCAT
• FAA reports

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (eligible dependents included)
• 401(k) retirement savings support with Company contributions up to 9.3% of eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan
• Competitive health insurance for you and eligible dependents (including pets)
• Health plan coverage options starting from the first day of employment, with enrollment windows and retroactive availability to the first day

Additional Details

• Required to work from Southwest Airlines’ Dallas, TX headquarters facility during business hours
• U.S. citizenship or current work authorization is required; no current or future work authorization sponsorship is available
• Some business travel may be required based on Company needs

Physical Abilities

• Ability to perform job duties from a limited space work station or desk area for extended periods
• Ability to communicate and interact with others in English
• Ability to use a computer and office productivity tools with sufficient speed and accuracy

Job Posting End Date

10/12/2026