Data Analyst
Job Description
Join CGI Group, Inc. in Lafayette, LA (onsite) as a Data Analyst supporting Customer Identity and Access Management (CIAM) initiatives in a financial services environment. This role combines practical analytics with real-world impact, helping improve data quality and inform product management decisions. Compensation for this position is USD 123,200 to 156,700 per year.
Responsibilities
- Collaborate with Product Owners, Developers, and business stakeholders to define reporting requirements.
- Build Tableau dashboards to surface insights from operational and customer identity data.
- Investigate operational issues and analyze underlying data to support resolution efforts.
- Identify opportunities to improve product adoption and user experience.
Requirements
- Experience with Tableau dashboards and reporting solutions.
- Ability to analyze user, organization, and access management data.
- Experience documenting business rules, metric definitions, and reporting requirements.
- Strong data quality analysis and root cause investigation skills.
- Capability to translate complex findings into clear business insights and recommendations.
- Experience working with Product Owners, Developers, Operations, and business stakeholders.
- Strong analytical, organizational, and communication skills.
- Strong SQL skills for data analysis, reconciliation, reporting, and investigations, including advanced SQL for these tasks.
- Strong experience analyzing customer, user, organization, or access management data.
- Ability to gather and document reporting requirements, business rules, metrics, and data specifications.
- Experience investigating data quality issues, process failures, and operational incidents.
- Strong understanding of data analysis, root cause investigation, and data validation.
- Knowledge of identity and access management concepts is highly preferred.
- Financial services or other regulated industry experience is a plus.
Education
Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Business Analytics, or a related field.
Technologies
SQL, Tableau
Benefits
- Competitive compensation
- Comprehensive insurance options
- 401(k) plan and share purchase plan with matching contributions
- Paid time off for vacation, holidays, and sick time
- Paid parental leave
- Learning opportunities and tuition assistance
- Wellness and well being programs