National Accounts Data Analyst (919)
Job Description
This role supports Strategic Business Services leadership, National Accounts programs, and ABC Supply branches by administering incentive data and delivering clear reporting and insights.
Responsibilities
- Audit, clean, and maintain incentive program data, master files, logs, effective dates, and supporting documentation to ensure accuracy and audit readiness.
- Interpret program requirements and validate calculations by identifying missing or unclear details; partner with leadership to resolve questions.
- Prepare and submit accurate supporting data required for incentive payments.
- Build and distribute scheduled and ad hoc reports; respond to complex data requests and provide timely analysis.
- Compile program and customer data to identify trends, variances, and other insights that support forecasting and business decisions.
- Convert performance, customer usage, pricing, and related data into professional PowerPoint presentations.
- Act as a responsive resource for Strategic Business Services leadership, branches, and internal departments.
- Verify source data and formulas, reconcile inconsistencies, review work prior to distribution, and meet established deadlines.
- Identify risks, gaps, and improvement opportunities across program tracking, data accuracy, reporting, documentation, and communication.
- Provide backup support as assigned and assist with evolving National Accounts priorities and special projects across customer segments.
Requirements
- Ability to learn internal systems, reporting tools, customer structures, and program requirements quickly.
- Advanced Microsoft Excel skills, including formulas, lookups, PivotTables, data validation, reconciliation, and large or complex data sets.
- Strong PowerPoint and Microsoft 365 skills to create leadership-ready materials and collaborate effectively.
- Exceptional attention to detail when reviewing data, formulas, program terms, dates, documentation, and final outputs.
- Strong analytical and problem-solving skills to investigate discrepancies, interpret incomplete information, detect patterns, and recommend practical solutions.
- Professional communication skills to explain complex information clearly to leadership, branches, and cross-functional partners.
- Adaptability and sound judgment when priorities, processes, or requirements change or are not fully defined.
- Strong organization and follow-through to manage multiple programs, deadlines, requests, and recurring deliverables.
- Initiative and ownership, including anticipating needs, asking appropriate questions, escalating risks, and completing work.
- Collaborative, service-oriented approach with willingness to support team needs and respond promptly and professionally.
- Confidentiality and sound judgment when handling customer information.
Technologies
- Microsoft Excel
- PowerPoint
- Microsoft 365
- PivotTables
- Data validation
Benefits
- Health, dental, and vision coverage (eligible after 60 days, low out of pocket)
- 401(k) with generous company match (eligible after 60 days, immediately vested)
- Employer paid employee assistance program
- Employer paid short term and long-term disability
- Employer paid life insurance
- Flex spending
- Paid vacation
- Paid sick days
- Paid holidays
Work Environment & Role Expectations
- Supports complex, relationship-based National Accounts work in a collaborative office environment.
- Must balance urgent and recurring priorities, adapt to change, and maintain accuracy and professionalism.
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