Research/Data Analyst

The Department of Social Services Children’s Division is hiring a senior-level Research/Data Analyst to support research, analysis, and statistical interpretation across recruitment and retention topics.

• Analyze and track employee turnover using exit interview review, focus groups, additional data collection methods, and analysis of relevant datasets
• Develop, review, and analyze customer service feedback, including program grievances and related trends
• Collaborate with internal and external partners across all levels of the division to obtain information, clarify data, and identify factors affecting reported data
• Provide recommendations to improve organizational structure, operations, performance, practices, methods, policies, procedures, program outcomes, and service delivery aligned to organizational goals
• Support goal setting and strategic planning activities
• Perform other duties as assigned

Requirements

• 1+ years of experience as an Associate Research/Data Analyst with the Missouri Uniform Classification and Pay System
• Bachelor’s degree from an accredited college or university with at least 24 earned credit hours in one or a combination of:
  • Business or Public Administration
  • Economics
  • Finance
  • Industrial Engineering
  • Engineering Management
  • Closely related field
• 2+ years of professional experience in management analysis, fiscal or financial analysis, operations research, or industrial engineering
• Strong problem-solving and time management
• Excellent communication skills (oral, written, and interpersonal)
• Ability to travel throughout the State of Missouri as needed

Benefits

• Defined pension plan
• Generous leave and holiday time
• Eligibility for health insurance coverage

Location

• Base location depends on the selected candidate and office capacity
• Internal promotional applicants are encouraged to apply due to potential alternate office space
• Selected individuals may receive a higher rate based on a pay differential (for example, shift or time-of-service pay)

Compensation

• USD 65,261 per year

Contact

For questions or accommodations related to applying or interviewing, email: [email protected]