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Job Description

Build and operationalize analytics and anomaly detection that improve vehicle, software, and product-quality outcomes.

Responsibilities

  • Collaborate with subject matter experts to define metrics, analytical objectives, thresholds, and decision criteria.
  • Run unbiased analyses to uncover trends, anomalies, relationships, and emerging risks across vehicle, software, warranty, diagnostic, fleet, and product-quality data.
  • Design, test, and deploy anomaly-detection and pre-emptive monitoring algorithms for issues that impact customers.
  • Build end-to-end analytical pipelines that deliver insights, dashboards, alerts, and operational workflows from raw data.
  • Create alerting solutions so internal customers can respond quickly to high-priority vehicle and product issues.
  • Establish validation methods using historical data, controlled testing, domain expertise, and, when appropriate, real-world observations.
  • Communicate findings, assumptions, limitations, and recommendations to technical and non-technical audiences.
  • Improve performance, scalability, reliability, and cost efficiency through model, query, pipeline, and architecture improvements.
  • Reduce complexity and redundant data handling by standardizing analytical processes and adopting modern Azure-based technologies.
  • Support vehicle and software launches with readiness insights and analytical tools.
  • Document analytical methods, data lineage, operating procedures, and known limitations for maintainability and cross-team adoption.
  • Deliver critical analytics features with clear acceptance criteria and production support plans for internal customers.
  • Launch or improve pre-emptive monitors to detect emerging vehicle, software, and product-quality concerns earlier than reactive approaches.
  • Provide trusted dashboards and alerts that enable real-time, data-driven decisions for engineering, quality, warranty, and launch teams.
  • Improve ingestion, query, and dashboard performance while reducing manual preparation and cloud-resource costs.
  • Integrate additional signals (warranty, diagnostic, software, operational data) to increase detection confidence and business context.
  • Own outcomes across discovery, development, deployment, support, and ongoing improvement.
  • Troubleshoot production and analytics issues quickly and follow work through completion.
  • Improve usability and maintainability of existing analytics products.
  • Contribute reusable patterns and mentoring that increase the impact of the broader analytics organization.
  • Demonstrate measurable customer value through reduced manual effort, faster investigation, improved launch readiness, or earlier risk mitigation.
  • Increase adoption by partnering with software domains and operational teams to understand how insights are used and where capabilities should expand.
  • Strengthen analytical governance with documented definitions, validation methods, data quality checks, and repeatable operating practices.

Key Analytical Approach (as performed)

  • Select appropriate analytical methods based on business questions, data limitations, and decision context.
  • Test assumptions and validate results using statistical and domain-informed practices.
  • Balance detection sensitivity, false positives, explainability, and operational usefulness.
  • Start from how internal customers make decisions and design solutions around that workflow.
  • Convert complex data into clear, actionable insights and build trust through responsiveness, transparency, and data quality.

Preferred Focus Areas / Examples

  • Develop pre-emptive detection for emerging product-quality issues and other customer-impacting patterns.
  • Build algorithms that summarize suspect behavior and support engineering teams in identifying problematic charging conditions or stations.
  • Create dashboards and alerts for timely visibility into VIP vehicle concerns, launch readiness, fleet behavior, and production risks.

Requirements

  • Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, Mathematics, or a related field, or equivalent practical experience.
  • 7+ years of data engineering/development or related experience.
  • Experience applying statistical analysis and/or machine learning methods (anomaly detection, forecasting, classification, or related) to real-world business or engineering problems.
  • Strong Python skills for data analysis, algorithm development, automation, and production-oriented data workflows.
  • Experience querying, transforming, validating, and analyzing large and complex datasets using SQL and modern data technologies.
  • Ability to take an analytical solution from problem definition through testing, deployment, monitoring, and continuous improvement.
  • Experience communicating analytical results and recommendations to stakeholders with different technical expertise.
  • Strong data-quality mindset, including investigating discrepancies, assessing assumptions, and explaining limitations.
  • Proven ownership, judgment, responsiveness, and ability to deliver to completion in a cross-functional environment.

Technologies

  • Python
  • SQL
  • Azure
  • Data Factory
  • Databricks
  • Git-based workflows
  • CI/CD
  • Databricks Asset Bundles

Benefits

  • Health and wellbeing benefit programs including medical, dental, vision
  • Health Savings Account
  • Flexible Spending Accounts
  • Retirement savings plan
  • Sickness and accident benefits
  • Life insurance
  • Paid vacation & holidays
  • Tuition assistance programs
  • Employee assistance program
  • GM vehicle discounts
  • Bonus Potential: incentive pay program with payouts based on company performance, job level, and individual performance

Compensation

  • Expected base compensation: USD 125,000 - 168,650 per year
  • Bonus Potential: incentive pay program with payouts based on company performance, job level, and individual performance

Hybrid Work Expectations

  • Report to Warren Global Technical Center or Austin Technical Center three times per week, at minimum

Additional Eligibility Requirement

  • GM does not provide immigration-related sponsorship for this role
  • Do not apply if you will need GM immigration sponsorship now or in the future

Measures of Success

  • Accuracy, precision, recall, timeliness, and operational usefulness of deployed detection solutions
  • Adoption and satisfaction among engineering, quality, warranty, and launch-readiness customers
  • Reduction in time to investigate issues, prepare meetings, extract data, or respond to high-priority risks
  • Reliability, performance, scalability, maintainability, and cost efficiency of production analytics products
  • Completion of committed critical features and effective production support
  • Quality of documentation, data definitions, validation practices, and knowledge sharing
  • Demonstration of GM behaviors: Own the Outcome, Think Customer, Innovate Now, Win with Integrity, Commit to Customers, and One Team

What Can Give You a Competitive Advantage (Preferred Qualifications)

  • Experience with Azure data services, Data Factory, Databricks, data pipelines, workflow orchestration, or comparable cloud technologies
  • Experience building operational dashboards, alerting tools, or decision-support products for engineering, quality, warranty, manufacturing, fleet, or customer-facing teams
  • Experience working with vehicle, telematics, diagnostic, warranty, software-version, and/or product-launch data
  • Experience with time-series data, event data, fleet-level analysis, VIN-level investigation, or software-quality monitoring
  • Experience with modern deployment practices such as Git-based workflows, CI/CD, or Databricks Asset Bundles
  • Familiarity with data modeling, data lineage, reusable analytical patterns, and scalable solution design
  • Experience evaluating whether AI/ML methods improve detection quality while controlling false positives and operational burden
  • Experience mentoring peers, sharing technical best practices, or leading work across organizational boundaries

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