This position focuses on designing and delivering scalable data platforms and solutions for the Ring Agent Platform, supporting subscription lifecycle analytics, service performance monitoring, and self-service reporting.
Role Summary
As an AI Platform Data Engineer, you will develop platforms and data solutions that scale, enabling AI-assisted analytics for subscription lifecycles, monitoring of service health, and accessible self-service reporting within the Ring Agent Platform.
Responsibilities
- Design, build, and maintain scalable, privacy-conscious data pipelines and curated datasets for AI/ML use, contributing to AI-native self-service data platforms.
- Collaborate with stakeholders across Subscription, Finance, and Monitoring Services to capture requirements and deliver data-driven solutions.
- Develop and sustain curated datasets for agent-centric analysis of customer lifecycles, churn signals, and service health metrics.
- Construct and operate data pipelines leveraging AWS services and internal Amazon tools, incorporating automation to improve efficiency.
- Contribute to self-service data platforms that enable stakeholders to access and explore subscription and monitoring data.
- Implement data governance components including data classification, PII detection, and lineage tracking.
- Facilitate working sessions to help stakeholders understand and adopt data capabilities collaboratively.
Requirements
- Minimum of three years of data engineering experience.
- Proficiency with SQL.
- Experience in data modeling, warehousing, and building ETL pipelines.
- Experience designing and operating highly available, distributed systems for data extraction, ingestion, and processing of large data sets.
- Experience developing, deploying, and managing AI products at scale.
Technologies
- SQL
- Redshift
- S3
- AWS Glue
- EMR
- Kinesis
- Firehose
- Lambda
- IAM
- Quick Sight
- Tableau
- Power BI
- Internal Amazon tools
- AWS services
Benefits
- Health insurance (medical, dental, vision, prescription)
- 401(k) matching
- Paid time off
- Parental leave
- Sign-on payments
- Restricted stock units (RSUs)
- Life insurance (Basic Life and AD&D, optional supplemental life plans)
- Employee Assistance Program (EAP)
- Mental health support
- Flexible Spending Accounts
- Adoption and surrogacy reimbursement coverage
- Medical Advice Line
About the Team
The Agent Platform Organization leads Ring's shift toward an AI-powered framework. The team manages cross-organizational data models, builds governance frameworks, provides BI support across multiple groups, and develops both customer-facing and internal tools to improve decision speed and effectiveness.
Location
Hawthorne, CA (onsite)
Salary
USD 132,100 - 178,800 per yearly
Education
Master's degree
Experience
3+ years of data engineering experience
