EDI & Vendor Data Analyst

The Paper Store is hiring an EDI & Vendor Data Analyst to strengthen day-to-day operations and continuous improvement across its Electronic Data Interchange (EDI) environment. This onsite role in Acton, MA partners closely with vendors, internal teams, and technology providers to keep trading partner transactions moving, while also supporting vendor onboarding and vendor master data. You will serve as the operational subject matter expert for TPS’s managed EDI platform and help ensure trading partners are test-ready and production-ready.

What you’ll do

• Act as a TPS brand ambassador while working with external trading partners.
• Monitor EDI transaction flows daily and investigate exceptions and failures.
• Support common EDI documents, including 850 Purchase Orders, 855 Purchase Order Acknowledgments, 856 Advance Ship Notices, compliant shipping labels, and 810 Invoices.
• Troubleshoot and resolve EDI errors in a timely manner, coordinating with vendors, internal teams, and technology partners.
• Lead vendor EDI onboarding from requirements gathering through testing and production implementation for dozens of new trading partners each year.
• Coordinate EDI testing with vendors and internal stakeholders, and confirm production readiness.
• Own the vendor onboarding process and vendor master data, including vendor setup in the merchandising system and related systems.
• Troubleshoot vendor record onboarding and cross-system vendor data issues.
• Serve as the primary operational subject matter expert for the EDI platform, including user administration, account management, and configuration.
• Manage the EDI service provider relationship, track service performance, and escalate issues when appropriate.
• Track EDI performance and recurring issues, then recommend corrective actions with vendors and internal teams.
• Develop and maintain an EDI onboarding roadmap prioritized by factors such as transaction volume, labor savings, error reduction, vendor importance, implementation complexity, and business priorities.
• Identify opportunities for new EDI documents, purchase order automation, and other process improvements.
• Maintain EDI procedures, vendor documentation, trading partner requirements, and troubleshooting guides.
• Cross-train and provide backup support for product data and other business systems functions as needed.

What you bring

• Bachelor’s degree in Business, Information Systems, Supply Chain, or a related field (or equivalent professional experience).
• Understanding of retail purchase order, receiving, and accounts payable processes and how EDI supports them.
• Strong analytical and troubleshooting skills, with the ability to trace failed transactions to root cause.
• Highly organized and comfortable managing multiple vendors, issues, and projects at once.
• Professional communication with vendors, including the ability to hold external partners accountable to agreed-upon requirements and timelines.
• Strong Excel skills.
• Experience with SQL, data mapping, or integration platforms is a plus.
• Experience working with a managed EDI service or an EDI translator is a plus.
• Experience with vendor master data and vendor setup in an ERP or retail merchandising system is a plus.
• Strong documentation skills, including creating clear procedures and vendor requirements.
• Interest in using automation and AI tools to reduce manual, repetitive work.
• Ability to work 3+ days per week at the Corporate Office in Acton, MA.
• Maintain a professional presentation in attire, demeanor, and appearance.

Tools you’ll use

• EDI
• SQL
• Excel

Compensation: USD 5,500 - 75,000 per yearly.

Reporting line: You will report directly to the Manager, Enterprise Applications.