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Job Description

Support Sales & Operations by keeping planning and ordering data accurate, validated, and operational across SAP and o9.

Responsibilities

  • Maintain data integrity within planning systems and coordinate requests and issues with cross-functional teams
  • Ensure systems run smoothly using verified and audited data
  • Handle ad hoc requests and review parameter details with planning teams (Customer Service, Logistics, Production Planning, ITP, & IBP)
  • Manage 3PL and/or Customer setup activities related to master data
  • Own material master data management and ongoing maintenance
  • Perform troubleshooting and error review across master data and planning processes
  • Investigate and resolve EDI & ASN issues
  • Support o9 data audit activities and maintain o9 functionality
  • Carry out SAP table maintenance, including updates tied to EDI ordering and customer-related parameters
  • Manage inbound EDI orders: diagnose issues, review findings with the corresponding team, and rectify data/process gaps
  • Maintain EDI order and customer tables by verifying and auditing table parameters to support an efficient ordering process with no impact to customer
  • Manage inbound ASN failures and associated notifications
  • Maintain SKU lists and details in the o9 planning system
  • Run monthly audits of new SKUs/fields to ensure Supply Plans and ad hoc scenarios include validated planning parameters
  • Maintain material extensions, including costing and PIRs (Purchase Information Record)
  • Set up 3PL material and customer records (internal & external)
  • Provide ongoing business support to the IT vendor by facilitating incident resolution and maintaining clear communication with business partners
  • Partner with Product Management on new material requests and product maintenance to support product lifecycle management
  • Complete appropriate Master Data tasks (including but not limited to)

Requirements

  • Ability to prioritize tasks, execute solutions, follow up with cross-functional teams, and track progress
  • Strong attention to detail
  • Experience with SAP (preferred)
  • Familiarity with overall supply chain planning and material flow

Technologies

  • SAP
  • o9
  • EDI
  • ASN

Location: Richmond, VA (onsite)

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