Executive Assistant and Data Analyst

Timeless Hearing is looking for an Executive Assistant and Data Analyst to support senior executive leadership through both operational coordination and analytics-driven reporting. This onsite role in Vestal, NY blends executive support with hands-on work across reporting, dashboards, and vendor management, with a focus on clear insights and careful handling of confidential information.

The successful candidate will run recurring and ad hoc business reporting, identify trends and anomalies, and maintain dashboards that surface key performance indicators (KPIs) and business metrics. Alongside the analytics component, the role also manages complex scheduling and serves as the primary contact for designated vendors and external service providers.

Responsibilities

• Run, compile, and distribute recurring and ad hoc operational and business reports using internal systems and data platforms
• Review and analyze reports to identify trends, anomalies, and opportunities, providing leadership with actionable summaries and insights
• Build, maintain, and continuously improve dashboards that surface KPIs and business metrics in real time
• Partner with relevant team members to support data accuracy and consistent reporting
• Act as the primary point of contact for designated vendors and external service providers
• Manage vendor contracts, statements of work (SOWs), and renewals, ensuring timely review and escalation when needed
• Track vendor performance and maintain thorough documentation of agreements, invoices, and correspondence
• Coordinate vendor onboarding, communications, and issue resolution in alignment with company policies

Requirements

• Ability to work in one of the company locations: Vestal, Newburgh, Ithaca, Cortland, or Skaneateles
• Bachelor’s degree in Business Administration or a related field preferred; equivalent experience considered
• Minimum 2+ years of experience in a Data Analyst or administrative role supporting senior leadership
• Demonstrated experience running, analyzing, and presenting business reports and data
• Experience managing vendor relationships and contracts
• Advanced proficiency in Microsoft Office Suite, especially Excel
• Hands-on experience with AI tools and productivity platforms preferred (examples include ChatGPT, Claude, Copilot, or similar)
• Experience with data visualization and dashboard platforms strongly preferred
• Exceptional organizational and time management skills with the ability to manage competing priorities in a fast-paced environment
• Strong analytical and critical thinking skills to interpret data and communicate findings clearly
• Outstanding written and verbal communication skills
• Absolute discretion in handling confidential and sensitive information
• Self-starter with a proactive, solutions-oriented approach

Technologies

• Microsoft Office Suite
• Excel
• ChatGPT
• Claude
• Copilot

Benefits

• 401(k)
• Parental leave
• Retirement plan
• Tuition reimbursement

Compensation: USD $20.00 - $23.00 per hour

Work arrangement: In person

Preferred location: Vestal, NY 13850