System Testing & Data Analyst

The State of Montana, Department of Public Health and Human Services (DPHHS) is hiring multiple System Testing & Data Analyst professionals to support user acceptance testing and end-user systems assistance across public health and human services eligibility platforms. The role centers on testing analysis and execution for eligibility and benefit management systems, with ongoing support as a first point of contact for system issues.

This is a regular, full-time day position based in Montana, with the primary location in Helena. Travel is required at 5% of the time, and partial telework is available within Montana (telework schedule must be supervisor approved).

What you will do

• Oversee testing and validation across multiple IT projects, including eligibility and benefit management systems, while coordinating execution across overlapping software development lifecycles.
• Develop, plan, and implement test cases based on software requirements.
• Research ad hoc files, and review data and reporting logic to support testing and validation.
• Perform system functionality setup, execution, and troubleshooting aligned with expected test results and testing timeframes.
• Act as the first point of contact for system issues and provide end user systems support.
• Support cross-functional group activities involved in development and implementation of changes.

Required application materials

• Cover letter
• Resume
• References

Key requirements

• General knowledge of Software Development (SDLC) processes.
• Knowledge of user acceptance testing methods and other information system testing techniques.
• Knowledge of eligibility and public assistance programs, including TANF, SNAP, and Medicaid.
• Understanding of testing as a discipline and ability to implement testing best practices while maintaining a testing strategy.
• Excellent analytical and written, verbal, and interpersonal communication skills.
• Ability to operate a personal computer and general office equipment as needed.
• Bachelor’s degree in a related field such as information technology and human services.
• One year of experience in a public assistance field working with SNAP, TANF, and Medicaid programs.
• Prior testing experience in CHIMES EA or a similar eligibility data system.
• Other equivalent combinations of education and experience may be considered case-by-case.
• Preferred: experience with CHIMES EA, JIRA, and JAMA.

Tools and technologies

• CHIMES EA
• JIRA
• JAMA
• Personal computer

Location, schedule, and openings

• Primary location: Helena
• Other office space locations may be considered: Billings, Missoula, Miles City, Kalispell, Polson, Havre, Lame Deer, Glasgow, Libby, Hardin, Lewistown, Wolf Point, Anaconda, Butte, Hamilton, Bozeman, Great Falls
• Employee status: Regular
• Schedule: Full-Time
• Job type: Standard
• Number of openings: 2
• Shift: Day Job

Compensation and benefits

• Hourly pay: USD 31 - 31 (posting lists 31.55 hourly)
• Telework eligibility: Telework Eligible (full-time telework is not available; schedule must be supervisor approved)
• Benefits package eligibility includes: Health Insurance, Paid Leave & Holidays, Retirement Plan
• Additional benefits listed: healthcare coverage, retirement plans, paid vacation, sick leave, holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program

How to apply and deadlines

To be considered, complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov. The posting date is Oct 15, 2026, and the closing date is listed as ongoing (based on your computer’s timezone).

Agency, union, and equal opportunity

• Agency: Department of Public Health & Human Services
• Union: Montana Federation of Public Employees
• Equal opportunity employer; women, minorities, and people with disabilities are encouraged to apply

Background checks and additional notes

• Successful applicants will be subject to position-relevant background checks and must pass reference checks before an offer is extended.
• This position is grant funded through June 30, 2027.
• Training assignments may be used; during training assignments, employees may be paid below the base pay established by agency pay rules, with conditions stated in writing at hire.

Contact

• Amber Hultin
• Email: [email protected]
• Phone: 406-444-3136
• For reasonable accommodation requests in the application or hiring process, contact the HR staff identified on the job listing or dial Montana Relay 711.