Division Data Analyst

This role supports the Division of Institutions through data program management, reporting, and data quality to strengthen business operations and decision-making.

Responsibilities

• Collect, integrate, analyze, and report data from multiple sources to manage and maintain division data programs for business operations.
• Design, develop, and maintain complex reports, dashboards, queries, and data extracts using business intelligence and reporting tools, including Power BI and Excel.
• Create and maintain reports and extracts using additional technologies such as Smartsheet, databases, and related reporting tools.
• Collaborate with stakeholders to define reporting needs, interpret data, communicate findings, and provide recommendations using reports, dashboards, and data visualizations.
• Monitor and ensure data quality by identifying discrepancies, troubleshooting issues, validating reports, and implementing process improvements for data integrity and reporting accuracy.
• Lead and support data-related projects, including strategic initiatives, system implementations, legislative requests, SharePoint and Smartsheet administration, and development of technical documentation and job aids.
• Act as a subject matter expert in data management by providing technical guidance, supporting business process improvements, evaluating program performance, and recommending solutions to improve operational efficiency.

Requirements

• Minimum 2 years of experience with data analytics, program management, and program evaluation, including collecting, analyzing, and interpreting data for decision-making.
• Strong communication and relationship-building skills; ability to work effectively with stakeholders and cross-functional teams.
• Advanced proficiency in Microsoft Excel and Word with strong attention to detail and a commitment to accuracy; Canva experience is a plus.
• Ability to exercise sound judgment, interpret policies and procedures, and develop or improve administrative processes.
• Knowledge of public or business administration principles; familiarity with personnel and basic accounting practices is preferred.
• Bachelor’s degree from an appropriately accredited institution in a discipline related to the area of assignment.

Technologies

• Power BI
• Excel
• Smartsheet
• Smartsheet administration
• SharePoint
• Databases

Location and Work Schedule

• Wake County, NC (Hybrid)
• Hybrid eligibility with onsite reporting located within Raleigh, NC

Compensation

• $57,983 - $101,470 per year
• Salary grade range: $57,983.00 - $101,470.00

Benefits

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Application Information

• NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act.
• Hiring salary is based on relevant qualifications, internal equity, and budgetary considerations.
• Applicants must complete the application in its entirety; resumes will not be accepted in lieu of completing the application.
• Applicants may be subject to a criminal background check.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted.
• Applications must be submitted by 11:59 P.M. the night before the end date.
• Degrees must be received from appropriately accredited institutions.
• Transcripts and degree evaluations may be uploaded with your application.
• Degrees/credential equivalency uses NACES as a referral resource.
• Information should be provided in Education, Work Experience, and Certificates & Licenses.
• Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Veteran’s Preference: attach a DD-214 Member-4 Form to the application.
• National Guard Preference: attach an NGB 23A (RPAS), along with the state application, if currently a member of the NC National Guard in good standing.
• Former members with honorable discharge and six years of creditable service: attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

• NCDAC is committed to providing reasonable accommodation for people with disabilities or known limitations covered by the PWFA for the job application or interview process.

EEO Statement

• The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation.