Fraud Data Analyst
Job Description
Join a customer engagement team supporting banking, financial, and e-commerce clients with fraud and identity analytics solutions.
Responsibilities
- Review suspicious activity and complex fraud cases to surface new risks and issues
- Analyze data to create and refine fraud detection rules that identify fraudulent behavior
- Optimize rules to reduce friction and regulate customer workflows in real time
- Provide clear, persuasive analyses to technical and non-technical audiences, including occasional on-site customer presentations
- Advise clients on best practices for technical implementation and analysis of ThreatMetrix DDP and other LexisNexis Risk Solutions
- Maintain ongoing relationships with client stakeholders including fraud managers, risk analysts, application developers, and project managers
- Collaborate internally with other ThreatMetrix / LNRS teams to support client outcomes
Requirements
- Quantitative or technical degree
- 3+ years of experience managing large customer-facing solutions
- 3+ years of experience in financial services, banks, or e-commerce organizations
- 3+ years of experience delivering analytics using Python (pandas, sklearn, matplotlib) or R
- Demonstrated competence with SQL and Excel for reporting
- Ability to conduct root-cause analysis of client issues and learn new products
- Motivation to help customers succeed through value delivered via proof-of-concept analysis
- Strong communication skills, including presenting technical findings to non-technical stakeholders
- Extensive multi-tasking and prioritization skills to excel in a fast-paced environment with frequently changing priorities
- Experience investigating financial crimes and fraud, including account takeover, card not present, money laundering, and social engineering
- Knowledge or research in cybersecurity areas such as browser fingerprinting, public key infrastructure, computer networking, and device authentication
- Experience with statistical/scorecard modeling or graph analysis to generate insights related to credit risk or fraud detection
Tools and Technologies
- Python (pandas, sklearn, matplotlib)
- R
- SQL
- Excel
- ThreatMetrix DDP
Location and Compensation
- Location: Georgia (onsite)
- Base pay range: USD 104,900 - 174,700 per year
- Incentive: Eligible for an annual incentive bonus
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