Human Services Performance & Data Analyst - Opioid Settlement Funds

Salt Lake County is seeking a Human Services Performance & Data Analyst to lead performance management for the Opioid Settlement Fund (OSF), with a focus on ensuring settlement resources are deployed strategically and with measurable community impact. In this onsite role in Salt Lake City, you will design data collection and management solutions, conduct quantitative and qualitative research, and translate results into metrics and visualizations that support policy decisions.

This position partners closely with Information Technology to strengthen data governance and reporting practices, analyze how OSF projects and funding affect the opioid epidemic and the broader community, and support staff with training and technical assistance on analytics tools and standards.

Key Responsibilities

• Drive innovation, goals, and metrics for performance management, collaborating with IT to design and support data collection and management solutions using approved County platforms and standards.
• Conduct quantitative and qualitative research.
• Ensure data access, handling, and reporting align with County IT policies, security standards, and applicable federal and state regulations.
• Analyze how OSF projects and dollars impact the opioid epidemic and the broader community.
• Develop data metrics and visualizations for policy makers, including performance-based budgeting.
• Design, develop, and maintain data products such as reports, dashboards, visualizations, presentations, and data narratives for internal management and public reporting in alignment with County data standards and approved analytics platforms.
• Work with IT staff to design and enhance data solutions, analytical tools, and reporting infrastructure.
• Support the agency with collecting, managing, analyzing, interpreting, and reporting performance and operational data to inform program and policy decisions, subject to IT data access controls and governance processes.
• Provide training, technical assistance, and feedback to staff on data tools, analytic methods, and reporting standards consistent with County-approved tools and practices.
• Advise on data collection best practices, including survey design, data quality standards, and appropriate use of administrative and external public data sources aligned with County data governance.
• Identify and lead data-focused research, analytic pilots, and short-term projects to improve measurement, insight generation, and decision support.
• Research and evaluate national best practices, analytic methodologies, and emerging data technologies related to performance measurement and analytics.
• Contribute to data management, data sharing, and data quality policies and procedures in alignment with County data governance standards.
• Support agency data governance and privacy initiatives, promoting compliance with applicable federal laws, state laws, and County policies, including CJIS and other criminal justice data requirements in coordination with IT Security and Compliance teams.
• May supervise staff engaged in data analytics, reporting, or data governance functions.

Required Qualifications

• Bachelor’s degree from an accredited college or university in Data Analytics, Information Science, Economics, Sociology, Business Administration, Public Administration, Public Policy, or a related field, plus four (4) years of related experience; or an equivalent combination of related education and experience.
• Pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program per current County Human Resources policy requirements.
• Knowledge of quantitative and qualitative research methods.
• Knowledge of data visualization tools.
• Knowledge of data programming languages/tools.
• Knowledge of SQL and relational database concepts.
• Knowledge of database extraction, data cleaning, data wrangling, and basic data analysis.
• Knowledge of advanced features and formulas in Excel or Smartsheet.
• Knowledge of data sharing, security, privacy, and related regulations.
• Knowledge of project management methods and tools.
• Knowledge of personnel supervision, management, and development.
• Knowledge of data security frameworks and regulatory compliance (e.g., CJIS, HIPAA).
• Skills and abilities to communicate effectively verbally, in writing, and through data visualizations.
• Skills and abilities to think logically and systematically to solve complex programs.
• Skills and abilities to analyze business and technical processes and determine ways of making them more efficient.
• Skills and abilities to build a culture of data literacy and continuous performance improvement.
• Skills and abilities to seek out and propose data projects and opportunities to collaborate internally and externally.
• Skills and abilities to monitor emerging technology and tools (including Artificial Intelligence) and evaluate opportunities and challenges of applying new technologies to performance management and data analysis.
• Skills and abilities to work under pressure and meet tight deadlines.
• Skills and abilities to maintain confidentiality and professionalism.

Technologies

• SQL
• Excel
• Smartsheet
• Artificial Intelligence
• CJIS
• HIPAA

Compensation and Work Details

• Salary range: $70,503 - $88,129 per year
• Location: Salt Lake City, UT (onsite)
• Schedule: Monday through Friday, 8:00 AM to 5:00 PM
• There is a strong likelihood the position will move to be housed and managed at the executive level of the Human Services Department.

Benefits

• Retirement options for hybrid pension/401(k) or 401(k) only, with a 10% contribution
• Medical coverage including a 100% county paid premium option
• Dental and Vision coverage including coverage for adult designees
• Health Savings account with a county contribution up to $1,200/year and a Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development including professional membership fees paid
• Tuition Reimbursement
• Onsite medical clinic and gym
• Pet insurance and auto/home insurance options, plus discounts at County facilities

Working Conditions and Physical Requirements

• Duties are typically performed in a general office setting, sitting or standing for long periods of time at a computer.

Important Collaboration Note: The SLCo Health Department falls in the Human Services portfolio, and this position will work closely with Health Department analysts.