Quality Control Data Analyst

Quality Control Data Analyst in the Assessor’s Office, Santa Fe County, onsite in Santa Fe, NM, with a pay rate of USD 25 - 29 per hour.

Responsibilities

• Complies with New Mexico statutes and IAAO industry best practices in every task.
• Logs all incoming correspondence into the designated system to compile, calculate, and track issues systematically.
• Routes correspondence to the appropriate division and ensures timely feedback is posted to the log.
• Audits system data and supporting documents to verify process effectiveness or identify corrective actions.
• Verifies that corrective actions are completed promptly.
• Keeps thorough records.
• Updates and maintains agency policies and procedures.
• Works with other departments to support quality control initiatives.
• Maintains historical data to spot evident errors and anomalies.
• Generates reports for supervisors to monitor efficiency in the assessment workflow.
• Supports annual audit activities as requested.
• Supports office staff to maintain high-quality customer service.
• Attends meetings and training sessions as requested.
• Provides project support to the Quality Control Manager as needed.
• Completes all designated training.
• Performs additional duties as assigned.

Requirements

• Solid understanding of computer systems, electronic data processing, and modern office practices.
• Proficiency with word processing, spreadsheets, databases, and related software in Windows, including Proval, Ascend, AS400, and Pictometry.
• Ability to adapt to changing priorities and deadlines, plan and prioritize independently, multitask, and work with limited supervision.
• Strong organizational skills with meticulous attention to detail, accuracy in calculations, and handling confidential material responsibly.
• Clear communication skills, both oral and written, and the ability to build professional relationships with colleagues and the public.
• Capability to analyze data and generate reports.

Technologies

• Proval
• Ascend
• AS400
• Pictometry

Working Conditions

• Primarily office-based duties with routine use of standard office equipment.
• Requires manual dexterity, normal hearing, verbal communication, and visual acuity; may involve standing, walking, sitting, and reaching.
• Occasional travel and overtime may be required. Lifting up to 20 lbs.

Conditions of Employment

• Candidate must pass a county-paid pre-employment physical and drug/alcohol screening.
• Candidate must pass a county-paid criminal background screening.
• Must possess and maintain a valid New Mexico Class D Driver’s License for county vehicle operation.