Toyota Financial Services Site Reliability Engineering is hiring a Production Data Engineer to help keep financial software and systems running smoothly. This onsite role in Plano, TX puts you at the center of production support, where you troubleshoot complex issues, collaborate with product and engineering teams, and partner closely with the Major Incident Management team to resolve critical environmental problems.
How you’ll make an impact
- Serve as the primary point of contact for production support, managing and resolving tickets across multiple business units.
- Triage and prioritize incoming support tickets based on urgency and business impact.
- Perform root cause analysis and apply critical thinking to solve complex production challenges.
- Analyze support ticket trends to proactively identify recurring issues and drive long-term solutions.
- Document processes, resolutions, and recurring issues to support knowledge management and training.
- Propose and implement process improvements to reduce ticket volume and improve operational efficiency.
- Monitor system performance and take proactive steps to address potential issues before they escalate.
- Collaborate with the Major Incident Management team to address and resolve critical production-environment incidents.
What you bring
- Bachelor’s degree in information technology or a related field.
- 3+ years of experience designing and implementing data pipelines across multiple systems and platforms.
- 5+ years of experience applying data and systems engineering principles across the data lifecycle.
- 4+ years of experience working with operational and analytical workloads.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and collaboration skills.
- Experience building and supporting full-stack data engineering solutions.
- Experience developing reusable and scalable data frameworks.
- Experience understanding functional and non-functional requirements gathering.
- Familiarity with Enterprise Data Warehouse, ETL, and data management concepts and processes.
- Experience working with cloud-based, analytical, distributed, and open-source technologies.
- Hands-on experience with AWS, Snowflake, MongoDB, and PostgreSQL.
- Familiarity with optimizing cloud resource usage and cost through rightsizing and autoscaling.
- 4+ years of experience automating operational tasks and incident response using scripting and infrastructure as code (Terraform, CloudFormation).
Technologies you may work with
AWS, Snowflake, MongoDB, PostgreSQL, Terraform, CloudFormation, Python, Java, SnowSQL, GitHub, Gradle, Maven, Jenkins, ETL, Enterprise Data Warehouse, SQL, PL/SQL.
Added bonus
- Knowledge of networking and security principles.
- Ability to navigate through UI and understand end-to-end process.
- Experience analyzing and documenting complex business processes.
- Knowledge of Agile/Lean framework and methodology.
- Proficiency in either Python, Java, and SnowSQL.
- Experience using GitHub, Gradle, Maven, and Jenkins.
- Experience writing and optimizing advanced SQL and PL/SQL queries and stored procedures for efficient data processing and transformation.
Benefits
- Professional growth and development programs, plus tuition reimbursement
- Vehicle purchase & lease programs
- Comprehensive health care and wellness plans for your entire family
- Flextime and virtual work options (if applicable)
- Toyota 401(k) Savings Plan with a company match, plus an annual retirement contribution from Toyota regardless of whether you contribute
- Paid holidays and paid time off
- Referral services related to prenatal services, adoption, childcare, schools and more
- Flexible spending accounts
- Relocation assistance (if applicable)
- A work environment built on teamwork, flexibility, and respect
Work authorization
Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for TH. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment now or in the future. You should not apply if you will require Toyota to assist with immigration support or sponsorship now or in the future.
Belonging at Toyota
Applicants are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. For questions or assistance with your application, or special accommodations, email talent.acquisition@toyota.com.
