Application & Data Analyst

InterLink Relocation Resources is hiring an in-house Application & Data Analyst to own the Equus mobility platform, deliver reporting and analytics, and maintain the company website on WordPress.

Responsibilities

• Provide first-line support for internal Equus users, including questions, issues, access, and resolution tracking.
• Own user provisioning plus roles and permissions.
• Handle basic configuration within granted permissions, including workflows, templates, and fields.
• Troubleshoot issues and escalate to the Senior InterLink Engineer, then to Equus as needed; track cases through to resolution.
• Test and communicate releases; create internal how-to guides and train staff.
• Build reports in the Equus report builder by selecting tables, relationships, filters, and calculations.
• Validate report output against business expectations and investigate data quality issues at the source.
• Create reports and dashboards in Excel, with Power BI if adopted.
• Build and maintain the marketing scorecard dashboard using Google Analytics, Search Console, HubSpot, and ad platforms.
• Produce anonymized data analysis supporting published cost research.
• Use AI tools to speed reporting, documentation, and troubleshooting, while verifying output before others rely on it.
• Find and pilot AI uses that save the team real time.
• Build and publish every page and post on the site from a written brief, including copy, layout, URL, page title and description, headings, internal links, images, schema, and forms.
• Turn a standard page around within one business day of receiving the brief.
• Build event pages (about 28 events per year, with more in 2027).
• Apply scheduled core, plugin, and theme updates; confirm backups run and know how to restore from backups.
• Complete site improvement tasks after routine maintenance, including internal linking, page speed, schema coverage, and retiring dead pages.
• Report to the Senior InterLink Engineer for anything technical (first escalation point).

Requirements

• 1 to 3 years supporting or administering business software (SaaS platform, CRM, ERP, or similar).
• Ability to understand record relationships across tables and write or read basic SQL well enough to build accurate reports.
• Experience built and published web pages in WordPress (not only editing text).
• Work accurately from written specifications and ask when details are unclear.
• Learn a complex system from documentation with minimal hand-holding, with evidence of taking notes.
• Write clearly enough to explain systems to non-technical stakeholders.
• Use AI tools in real work and be able to explain how output was checked.
• From day one: WordPress hands-on (building pages, managing media and plugins, updates, backups).
• From day one: relational data and basic SQL through a report builder.
• From day one: Excel.
• Working knowledge within a month: a WordPress SEO plugin (the role uses Rank Math).
• Working knowledge within a month: form builders, event calendar plugins, SharePoint and Microsoft 365, Google Analytics, and Search Console.

Technologies

• Equus
• WordPress
• Excel
• Power BI
• Google Analytics
• Search Console
• HubSpot
• Rank Math
• SharePoint
• Microsoft 365
• AI tools
• SQL

Benefits

• 401(k) 2% match
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation & Work Details

• Salary: $62,000 - $78,000 per year (base depending on experience)
• Location: Atlanta, GA (onsite)
• Reports to: Senior InterLink Engineer
• Education: Bachelor's (Preferred)
• Minimum experience: 3 years
• Training: Equus admin training
• Work location: On the road

Application

• Email [email protected] with subject line: “Applications & Data Analyst”.
• Include your resume.
• Add a few sentences on a time you learned a new system on your own, including how you approached it.
• Add two or three sentences on a report you built (data used and who used it).
• Add two or three sentences on a web page or site you built (and whether you planned it or followed someone else’s plan).

Hiring Process

• 30-minute screening call
• 90-minute technical conversation with live exercises
• Short take-home documentation task
• Final interview with references
• Application to offer in about five weeks