Business Support Specialist (Data Analyst), Periop Admin, FT, Days

Join Jackson Health System as a Business Support Specialist (Data Analyst) in Perioperative Administration. This on site, full-time role in Miami offers the chance to influence department strategy through budgeting, data management, and analytics while contributing to high-quality patient care. As the flagship hospital of Jackson Health System, Jackson Memorial Hospital stands as a long-standing hub of community care and medical excellence within one of the nation’s largest public health systems, fostering collaboration across IT, Finance, Supply Chain, Nursing, and Quality teams. The position emphasizes reliable reporting, regulatory compliance, and data-driven improvements that support financial sustainability and patient outcomes.

Location: Miami, Florida (onsite)

Address: 1611 NW 12th Ave, Miami, FL 33136

Department: Jackson Memorial Hospital - Periop Administration

Shift: Full-Time, Days

What you’ll do

• Provide daily high-level advanced departmental administrative support to drive efficiency and strategic goals.
• Help develop, communicate, implement, and evaluate the department's mission, goals and objectives, ensuring alignment with Jackson Health System financial sustainability.
• Assist in maintaining regulatory compliance through programmatic changes and by reviewing adherence to guidelines.
• Coordinate personnel functions for the department and oversee administrative processes related to Trust and Grant funds, including compliance, ledgers, and monthly administration reports.
• Promote exceptional customer service within the department by developing and implementing customer-focused systems, processes, and behaviors.
• Support annual budget preparation, procurement, and contract analysis, contributing to informed financial decisions.
• Maintain knowledge of managed care, healthcare delivery trends, payment structures, accreditation regulations, and related criteria to support compliant operations.
• Ensure timely report deadlines and complete, accurate information distribution.
• Extract, clean, and validate data from EMRs (Epic, Cerner), ERP systems (Infor/Lawson), and other healthcare databases to support analytics initiatives.
• Develop dashboards and automated reports using tools such as Tableau or SSRS, translating findings into actionable recommendations for non-technical stakeholders.
• Maintain data integrity and ensure compliance with HIPAA and organizational data governance standards; support quality improvement, regulatory reporting, and accreditation needs (e.g., Joint Commission, CMS).
• Provide insights on KPIs including length of stay (LOS), FCOT, throughput, OR utilization, supply chain spend, and revenue cycle metrics; collaborate with clinical, operational, and administrative leaders to define reporting needs and analytics solutions.
• Identify workflow inefficiencies and advocate data-driven improvements; partner with IT, Finance, Supply Chain, Nursing, and Quality teams on enterprise-wide analytics initiatives.
• Translate complex analytical findings into clear, actionable recommendations for diverse stakeholders; perform other related duties as assigned.

What you’ll bring

• Generally requires 3 to 5 years of related experience.
• Experience with Tableau Software required.
• Experience with SQL required.
• Valid license or certification may be required depending on the job or specialty.
• Education: High school diploma.