Data Analyst – Business Configuration

Excelon solutions is hiring a Data Analyst for the Business Configuration team focused on configuring managed vision care product structures and benefit plan setups for EyeMed clients using Facets.

Responsibilities

• Configure all types of managed vision care products in the system using both the Product Key Sheet method and manual configuration
• Ensure product configuration accuracy using configuration tools for manual and automated product creation
• Write SQL queries and export data from databases to analyze and troubleshoot configuration issues
• Resolve configuration requests by investigating issues and completing issue resolution based on findings
• Handle product configuration questions and issues sent to the Business Configuration production team without guidance
• Maintain relationships with Implementation Managers and Account Managers, supporting a cohesive cross-functional, results-driven work environment
• Self-manage completion of work inventory in production queues within established quality and turnaround time service levels
• Coordinate and participate in cross-functional team activities to support issue resolution
• Recommend process and system enhancements to improve configuration workflows
• Support the management team with ongoing training, miscellaneous projects, and issue resolution
• Serve as a subject matter expert for all configuration requests

Requirements

• Associate degree or equivalent experience required
• 5+ years of experience working within a core claims administration system
• Good analytical and problem-solving skills
• 2+ years experience writing SQL queries and exporting data from database tables into Excel for analysis
• Good communication and interpersonal skills
• Ability to work independently or as part of a team
• Ability to manage multiple complex assignments at once

Technologies

• Facets
• SQL
• Excel

Preferred Qualifications

• 3+ years experience in Operations in the Healthcare industry
• Experience understanding claim adjudication for member and provider reimbursements
• Experience with the Facets platform using Claims, Provider, Network, Product Benefit Configuration
• Knowledge of Medicare and Medicaid programs

General Function

• Act as a Data Analyst on the Business Configuration team for structure and benefit plan setup for EyeMed Managed Vision Care clients
• Provide subject matter expertise for product configuration in the Facets system
• Partner with EyeMed cross-functional teams to maintain efficiency and accuracy of configuration requests

Location: Mason, OH (hybrid)

Compensation: USD 45 to 47 per hour