Data Analyst & IT Support Specialist

In this role, you will assist the Head of IT with IT project requirements, application development, and ongoing support. The position combines data and database work with web and Windows application development, plus software troubleshooting and end-user documentation.

Key Responsibilities

• Support the Head of IT in gathering business department requirements and coordinating discussions with business colleagues to determine what the IT department can deliver.
• Assist the Head of IT in defining project functionalities and coordinating project plans and timelines with the IT team.
• Design and develop software applications, including web and Windows applications.
• Prepare end-user instruction materials and documentation.
• Analyze business requirements and specify desired functions and web application interface style.
• Develop web applications using front-end development knowledge and programming languages, including PHP, JavaScript, HTML, CSS, and MySQL.
• Test and maintain web application functions to ensure they operate as expected.
• Assist with maintenance and recovery of databases.
• Communicate with head office in China to support system implementation.
• Perform troubleshooting for software and applications.

Required Skills and Technologies

• SQL
• MySQL
• PHP
• JavaScript
• HTML
• CSS
• C++
• Java

Qualifications

• Knowledge of database and report development (SQL knowledge).
• Knowledge of object-oriented programming, using languages such as C++, Java, JavaScript, and PHP.
• Ability to work flexibly and meet tight deadlines.
• Ability to perform services in person from a Bank office or branch, including access to the Bank’s computer systems and collaboration in an interactive environment with coworkers.

Education and Experience

• Bachelor’s degree in Computer Science or a related software development field. A master’s degree is preferred.
• Prior working experience in mobile app development is a plus.
• Prior 2 to 3 years of working experience in a bank or banking system is a plus.

Work Setting and Physical Demands

• Primarily a sedentary role requiring use of standard office equipment such as a computer.
• Work is performed in person in an office environment.
• Role includes walking around the office and speaking with employees and supervisors.
• Reasonable accommodations that do not cause undue hardship will be made for qualified individuals with disabilities to perform essential functions.

Additional Information

This job description may not include all activities, duties, or responsibilities required for the role. Duties and responsibilities may change at any time. Employees may be required to perform additional duties as assigned by the supervisor or manager.

Job Details

• Location: New York, NY (onsite)
• Department: IT
• Classification: Non-Exempt
• Salary: USD 50,000 to 70,000 per year