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Job Description

The Senior Clinical Data Analyst plays a key role in advancing quality, patient safety, regulatory compliance, and performance improvement through the collection, management, analysis, and reporting of clinical and operational data. This position supports evidence-based decision making by ensuring data accuracy, integrity, security, and effective use across the organization.

Responsibilities

  • Collect, validate, maintain, and analyze clinical and operational data from multiple sources, including Electronic Health Records (EHRs), registries, databases, surveys, and regulatory reporting systems.
  • Ensure data accuracy, completeness, consistency, and integrity through routine audits, validation processes, and quality control activities.
  • Develop and maintain databases, dashboards, scorecards, and reporting mechanisms supporting quality improvement, patient safety, accreditation, and organizational performance initiatives.
  • Conduct statistical analyses and evaluate trends to identify opportunities for improvement, reduce variation, and support organizational goals.
  • Create reports, visualizations, and presentations that communicate findings and actionable recommendations to leadership and frontline staff.
  • Monitor and report key quality, safety, patient experience, and regulatory performance indicators.
  • Support hospital-wide performance improvement and patient safety initiatives through data collection, analysis, measurement, and outcome evaluation.
  • Collaborate with multidisciplinary teams to identify opportunities for process improvement and operational excellence.
  • Assist departments with establishing performance measures, tracking progress, and evaluating the effectiveness of improvement initiatives.
  • Participate in root cause analyses, performance improvement projects, and patient safety investigations as assigned.
  • Support organizational readiness for accreditation, regulatory surveys, and external reporting requirements.
  • Prepare, validate, and submit data required for regulatory agencies, accreditation organizations, and quality reporting programs.
  • Maintain knowledge of federal, state, and healthcare reporting requirements, including CMS, The Joint Commission, NHSN, and other applicable regulatory agencies.
  • Ensure compliance with HIPAA and all applicable privacy, confidentiality, and security standards governing protected health information.
  • Collaborate with clinical leaders, department managers, physicians, and support staff to develop effective data collection and reporting processes.
  • Serve as a resource to departments for performance measurement, quality improvement methodologies, and data interpretation.
  • Provide education and training related to data management, reporting tools, performance metrics, and quality improvement processes.
  • Participate in committees, task forces, and interdisciplinary teams supporting organizational priorities.
  • Maintain current knowledge of healthcare quality, patient safety, clinical analytics, and performance improvement best practices.
  • Perform other duties and special projects as assigned.

Requirements

  • Education: Bachelor’s Degree required; Master’s Degree preferred. Field of study: Health Informatics, Healthcare Administration, Nursing, Public Health, Statistics, Data Analytics, Computer Science, Business Administration, or a related healthcare field.
  • Experience: Minimum 3 to 5 years in healthcare data analysis, quality improvement, patient safety, clinical informatics, performance improvement, or a related healthcare setting.
  • Certifications (preferred): CPHQ (Certified Professional in Healthcare Quality), Clinical Data Management, Health Informatics, or related discipline.
  • Additional certifications (preferred): Lean Six Sigma Green Belt or Black Belt.
  • Knowledge of healthcare quality metrics, performance improvement and patient safety methodologies, continuous improvement, and healthcare regulatory requirements.
  • Experience working with EHRs and healthcare databases required.
  • Strong analytical, critical thinking, and problem-solving skills, including statistical analysis and data interpretation.
  • Excellent written, verbal, presentation, and interpersonal communication skills.
  • Demonstrated ability to manage multiple projects and priorities independently.
  • Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Knowledge of HIPAA requirements and healthcare data confidentiality standards.
  • Tools (preferred): Tableau, Power BI, SAS, SPSS, R, Minitab, SQL, or similar data analysis and visualization tools.
  • Related experience (preferred): Supporting hospital quality improvement, patient safety, accreditation, and regulatory compliance activities.
  • Reporting programs (preferred): CMS, Joint Commission, NHSN, Leapfrog, or other healthcare quality reporting programs.
  • Other (preferred): Project management and change management experience.

Technologies

  • Electronic Health Records (EHRs)
  • Tableau, Power BI
  • SAS, SPSS, R, Minitab, SQL
  • Microsoft Office (Excel, Word, PowerPoint)
  • CMS, The Joint Commission, NHSN, Leapfrog

ADA Statement

  • External and internal applicants, as well as position incumbents who become disabled, must be able to perform essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement

  • Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement

  • Employee conducts himself/herself consistent with the ethical standards of the organization, including, but not limited to, hospital policy, mission, vision, and values.

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