Systems & Data Analyst II

The Systems & Data Analyst II supports and improves business applications, reporting platforms, data solutions, and system integrations. The role serves as a liaison across business units, technology teams, and vendors, translating data and system insight into improvements for operational efficiency, member service, and organizational performance. This position requires the selected candidate to be a resident of Arizona.

Key Responsibilities

• Monitor daily and monthly operations logs, confirming completion of scheduled jobs.
• Support, administer, and optimize business-critical applications, including core banking, digital banking, lending, collections, document management, workflow automation, and other integrated business systems.
• Oversee daily operations, scheduled jobs, automated workflows, interfaces, integrations, and system processes to ensure reliable and efficient performance.
• Troubleshoot and resolve application, system, database, integration, and operational issues by coordinating corrective actions with internal teams and third-party vendors.
• Support system upgrades, enhancements, implementations, maintenance activities, APIs, integrations, and software releases, including testing, validation, and deployment activities.
• Analyze business requirements, system functionality, and operational processes to identify opportunities for process improvements, automation, and enhanced member service.
• Perform impact analysis, gap analysis, and solution evaluations for system enhancements, projects, and technology initiatives.
• Act as the primary owner for assigned business applications, ensuring alignment with organizational objectives, operational requirements, and long-term technology strategy.
• Evaluate system architecture, integrations, and technology solutions and provide recommendations to improve scalability, reliability, security, and performance.
• Develop and maintain documentation covering system configurations, operational procedures, workflows, integrations, testing activities, and support processes.
• Collaborate with business units to understand reporting and analytical needs and build reports, dashboards, visualizations, and business intelligence solutions.
• Analyze operational, financial, member, and system data to identify trends, risks, opportunities, and actionable recommendations.
• Design, develop, and maintain reports, dashboards, KPIs, automated reports, and data visualizations that support operational and strategic decisions.
• Develop and maintain SQL queries, data extracts, automated processes, interfaces, and data files for internal users and third-party vendors.
• Assist in data governance standards, reporting methodologies, data quality controls, and business intelligence best practices.
• Lead moderately complex enhancement, implementation, integration, and reporting projects from requirements gathering through deployment and post-implementation support.
• Coordinate project activities across business units, vendors, and technology teams to meet objectives, timelines, and deliverables.
• Participate in audit, compliance, business continuity, disaster recovery, and risk management activities related to supported systems and data platforms.
• Present analytical findings, reports, and recommendations to stakeholders through reports, dashboards, presentations, and visual analytics.

Required Qualifications

• Five (5) or more years of similar or related experience.
• Bachelor’s degree in a related field.
• Progressively responsible experience in systems analysis, data analysis, business intelligence, application support, database administration, reporting, system integrations, or related information technology functions.
• Strong understanding of financial institution operations, core banking systems, business applications, and supporting technologies.
• Experience with data analysis, business intelligence, reporting, and data visualization tools, including Power BI, Jaspersoft, IBM Db2 SQL, Microsoft SQL Server, Oracle, and similar technologies.
• Working knowledge of database administration, data warehousing, reporting platforms, APIs, system integrations, and business intelligence solutions.
• Demonstrated ability to independently manage projects, influence business and technology decisions, and provide recommendations that improve operational efficiency and organizational performance.
• Strong analytical, troubleshooting, problem-solving, organizational, and time management skills with exceptional attention to detail.
• Must be a resident of Arizona.

Preferred Qualifications

• Project management experience is a plus.

Technologies

• Power BI
• Jaspersoft
• IBM Db2 SQL
• Microsoft SQL Server
• Oracle
• SQL

Schedule and Work Model

• Monday through Friday: 9:00 am to 5:30 pm
• Occasional evenings and weekends may be required to accommodate system updates.
• Hybrid location in Phoenix, AZ, with remote work available after 90 days.