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Job Description

Shape enterprise data integrity and reporting across ERP, CRM, and Azure-based platforms in a hybrid Atlanta role.

Responsibilities

  • Lead or co-lead end-to-end ERP implementation and upgrade efforts: requirements gathering, configuration, testing, training, and go-live support
  • Act as primary system administrator, managing user access, workflow configuration, and overall system integrity
  • Collaborate with Finance, HR, and Operations to align ERP capabilities with evolving business processes and reporting needs
  • Build and maintain integration touchpoints between the ERP and downstream business systems
  • Administer and optimize the Foundation’s CRM platform (Salesforce, Blackbaud, or equivalent) to ensure clean data, effective workflows, and user adoption
  • Lead or co-lead CRM implementation or migration projects, including data migration planning, stakeholder engagement, and training programs
  • Design and maintain dashboards, reports, and data models supporting donor stewardship, grant management, and community engagement activities
  • Provide Tier 2/3 support across the software portfolio, troubleshooting complex issues and managing vendor escalations
  • Document system configurations, standard operating procedures, and data dictionaries
  • Evaluate, recommend, and onboard new business applications aligned to organizational strategy
  • Manage vendor relationships and service-level agreements for key platforms
  • Administer systems hosted on Microsoft Azure, including Azure SQL and Azure Active Directory / Entra ID (and related cloud services)
  • Support data pipeline and warehouse development using Azure Data Factory, Azure Synapse Analytics, or comparable tools
  • Ensure data governance, security compliance, and disaster recovery processes are current, tested, and documented
  • Monitor Azure resource utilization and recommend cost optimization strategies consistent with the budget
  • Design and deliver reports, dashboards, and data visualizations for executive decision-making and programmatic reporting
  • Conduct data quality audits and implement remediation strategies across core systems
  • Partner with program, finance, and grants management staff to surface data-driven insights
  • Support annual audit and compliance reporting through accurate data extraction and reconciliation

Requirements

  • Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (or related experience)
  • 5+ years of progressive experience in applications administration, systems analysis, or IT project delivery
  • Demonstrated ERP implementation or administration experience (NetSuite, Sage Intacct, Microsoft Dynamics, Workday, or equivalent)
  • Hands-on CRM experience (Salesforce, Blackbaud CRM / Raiser's Edge, or equivalent), including configuration and data migration
  • Working proficiency with Microsoft Azure: Azure AD / Entra ID, Azure SQL, and cloud storage
  • Strong SQL skills and experience with relational database management
  • Ability to explain technical concepts clearly to non-technical stakeholders
  • Proven ability to manage projects independently and deliver by deadlines
  • Demonstrated success building and maintaining constructive cross-department partnerships
  • Commitment to CFGA’s mission of equity and shared prosperity for all

Technologies

  • ERP, CRM
  • Salesforce
  • Blackbaud, Blackbaud CRM / Raiser's Edge
  • NetSuite
  • Sage Intacct
  • Microsoft Dynamics
  • Workday
  • Microsoft Azure
  • Azure SQL
  • Azure Active Directory, Entra ID
  • Azure Data Factory
  • Azure Synapse Analytics
  • SQL
  • Power BI, Tableau
  • MuleSoft, Boomi
  • Fluxx
  • Submittable
  • Azure AD / Entra ID

Benefits

  • Two weeks accrued paid vacation
  • Two weeks accrued paid sick leave
  • Four mental health days
  • Two personal days
  • Two floating holidays
  • Ten holidays
  • All benefits effective on date of hire, no waiting period
  • 100% employer-paid benefits (medical, dental, vision) for employee-only insurance plans
  • 100% employer-paid life insurance and AD&D
  • 100% employer-paid short-term disability and long-term disability
  • 100% employer-paid parking downtown Atlanta or monthly MARTA card
  • Affordable plans for legal insurance, critical illness, supplemental life, and more
  • Immediate eligibility to contribute to a 403(b) plan, plus a 6% employer-paid contribution after one year of employment regardless of employee contributions
  • Cell phone stipend
  • Employee Donor Advised Fund (DAF) after one year of employment
  • Employee Assistance Program and more
  • Individual Development Plans (IDPs) including trainings, resources, and development opportunities
  • Two Wellness Rooms for mental health with self-care items
  • Fun monthly employee engagement activities

Preferred

  • Microsoft Azure certifications (AZ-900, AZ-104, DP-900, or higher)
  • Experience in nonprofit, philanthropy, foundation, or public sector environments
  • Proficiency with Power BI, Tableau, or comparable data visualization tools
  • Experience with data integration platforms (Azure Data Factory, MuleSoft, Boomi, or equivalent)
  • Familiarity with grants management systems (Fluxx, Submittable, or comparable platforms)
  • PMP, ITIL Foundation, or equivalent project or service management certification

Hybrid schedule

  • Hybrid working environment: staff work in-office three days per week
  • Opportunity to work two days remote per week if in good standing

Position details

  • Full-time Exempt
  • Department: Information Technology
  • Reports to: Managing Director, Information Technology

Location: Atlanta, GA (hybrid)
Salary: USD 85,000 - 110,000 per year
Minimum experience: 5 years

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