Academic Data Analyst

Boston University is seeking an Academic Data Analyst to strengthen the accuracy and integrity of undergraduate academic records. Working with the Undergraduate Registrar's Office, you will collect, manage, analyze, and report on key undergraduate data spanning enrollment, degree progress and graduation, faculty workload, and academic programs. This onsite role in Boston, MA supports reliable reporting for college operations and decision-making.

What you will do

• Collect, maintain, and analyze datasets from multiple sources, including student information systems, learning management systems, and internal and external databases.
• Maintain data quality and integrity by following established data management protocols, identifying discrepancies, and completing regular audits.
• Run routine and ad hoc data pulls and analyses for needs such as enrollment, class lists, academic programs, and other College requests.
• Compile, validate, and prepare academic data required for annual University reporting and other institutional requests.
• Collect and compile graduation and degree-completion information across undergraduate programs, ensuring data is current for reporting and analysis.
• Review and reconcile student academic records to support degree completion and graduation clearance.
• Support commencement by participating in graduation officiating and assisting with planning, logistics, and implementation.
• Coordinate graduation participation and record requirements for students pursuing dual degrees and double majors.
• Analyze semester credit-hour activity by student population to identify and report enrollment and academic trends.
• Collect and manage faculty workload data from university systems for institutional reporting.
• Support data collection and reporting related to State Authorization Reciprocity Agreement (SARA) requirements, including student enrollment and location and other academic information as needed.
• Review data for accuracy and consistency prior to submission, addressing discrepancies as necessary.
• Handle student eligibility for tuition overload waiver requests, ensuring approvals and supporting documentation are accurately maintained.
• Coordinate with undergraduate academic advising staff and the Undergraduate Programs Office to monitor full-time and part-time enrollment status and update records.
• Review and process academic program changes and degree enhancements, including double majors and dual degrees, to ensure compliance with degree requirements.
• Review and approve class-standing petitions according to College and University policies.
• Provide backup support for academic scheduling activities and help identify and minimize scheduling conflicts.
• Manage and track administrative approval requests through ServiceNow or other University systems as needed.
• Provide backup support for graduation processes, including student record and degree-completion verification, as well as backup support to the Program Coordinator and other Undergraduate Registrar's Office staff.
• Perform other related duties and operational support for the Undergraduate Registrar's Office as needed.

What you bring

• Bachelor’s degree and three years of relevant experience.
• Strong analytical skills with demonstrated ability to work with, interpret, and reconcile data from multiple sources.
• Strong attention to detail and a commitment to data accuracy and integrity.
• Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills for explaining data and reporting clearly to academic and administrative stakeholders.
• Proficiency with spreadsheets, databases, reporting tools, student information systems, or similar data-management technologies.
• Demonstrated problem-solving skills to identify, investigate, and resolve data discrepancies.
• Ability to exercise discretion when handling confidential student and institutional information.
• Ability to work independently and collaboratively in a deadline-driven academic environment.

Tools you will use

• FileMaker
• ServiceNow
• Spreadsheets, databases, and reporting tools
• Student information systems
• Learning management systems