Columbia, SC

Data Jobs in Columbia, SC

3 jobs found

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25d ago

Support Desk Data Analyst

SYSTEMTEC Columbia, SC

Columbia, SC

25d ago

Up to $75k/yr Full time Analyst Cireson Portal Data Analysis

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Job Description

Hybrid on-site and remote work in Columbia, SC offers a clear path to impact by supporting enterprise technology operations through data-driven analysis of service desk performance. You will validate operational data, build reports, and collaborate with technical teams to improve service quality and efficiency. The role offers a competitive salary of USD 75,000 per year and a comprehensive benefits package, including health, dental, disability, and life insurance, a 401K, paid time off, holidays, and tuition reimbursement.

Responsibilities

Analyze service desk metrics, workflows, and customer satisfaction data to identify performance trends and opportunities for improvement.
Develop and maintain SQL queries, reports, and data analyses to support operational decision-making.
Validate data accuracy and quality, investigate discrepancies, and address recurring issues.
Evaluate service processes and recommend corrective actions, enhancements, and workflow improvements.
Collaborate with analysts, engineers, and support teams to communicate findings and elevate service delivery.
Assist with documentation, reporting standards, quality reviews, and continuous improvement initiatives.

Requirements

Must be authorized to work in the United States; there is no sponsorship or third-party agency involvement.
2–4 years of experience in technical support, service desk operations, or a related IT support role.
Experience writing simple, intermediate, and complex T-SQL queries against Microsoft SQL Server databases and data warehouse environments.
1–2 years of experience working with relational databases, database transactions, and stored procedures.
Experience designing, developing, testing, and implementing reports using SQL Server Reporting Services (SSRS).
Strong understanding of relational database concepts, data analysis methods, and data validation practices.
Ability to analyze trends, identify data quality issues, and develop recommendations for process improvements.
Strong analytical, problem-solving, communication, and documentation skills.
Ability to work independently, manage multiple priorities, and collaborate effectively with technical teams.
Must be able to obtain a Top Secret security clearance (an interim clearance may be acceptable at time of hire).

Technologies

T-SQL
Microsoft SQL Server
SQL Server Reporting Services (SSRS)
System Center Service Manager (SCSM)
Cireson Portal

Benefits

Paid OT
PTO
Holidays
Health insurance
Dental insurance
Disability insurance
Life insurance
401K
Tuition reimbursement

Location and schedule

Hybrid work arrangement with an initial onsite training period. The role requires onsite availability in Columbia, SC as dictated by business needs.

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1mo ago

Support Desk Data Analyst

NDE, Inc. Columbia, SC

Columbia, SC

1mo ago Closed

$75k - $80k/yr Contract Analyst Analytics Business Intelligence

This position is no longer accepting applications (closed Aug 20, 2026).

Job Description

NDE, Inc. is seeking a Support Desk Data Analyst to support EOUSA/USAO on a contract basis, onsite in Columbia, SC. The role centers on validating the service desk performance, processes, metrics, and customer satisfaction, and developing reports and recommendations to improve data quality and service delivery. This position offers a salary range of USD 75,000 to 80,000 per year.

Responsibilities

Performs validation of the service desk to include services, processes, metrics, and customer satisfaction based on business requirements.
Communicates with analysts and engineers about formal evaluation plans, problems, and results.
Devises creative solutions to problems.
Assists with roll-out of systems documentation.
Produces lists of service deficiencies that are to be resolved and provides recommendations to incorporate changes to established processes.
Generates and interprets complex reports on both current and historical data.
Performs technical evaluations on assigned personnel.
Develops standards, methods, and procedures to improve product and service quality, readiness, and availability.
Identifies, diagnoses and develops plans to resolve problems in response to customer reported incidents; researches, evaluates and provides feedback on problematic trends and patterns across the environment and develops and implements measures to remediate.
Collaborates with Support teams to foster a team-based approach to high quality solutions and drive appropriate changes to ensure high quality deliverables.

Requirements

2-4 years of experience in a technical support position
Must be able to write T-SQL queries (simple/intermediate/complex) against various Microsoft databases and Data Warehouse databases.
1–2 years of demonstrated experience with relational database queries and transactions, including stored procedures using SQL Server 2019 databases.
Demonstrated experience designing, creating, testing, and implementing simple/complex reports using SQL Server Reporting Services.
Candidates need quantitative, teamwork and problem-solving abilities, as well as a thorough knowledge of relational database theory and practice.

Technologies

T-SQL
SQL Server
SQL Server Reporting Services
System Center Service Manager (SCSM)
Cireson Portal

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Period of Performance

1 Oct 2025 – 30 Sept 2026

Place of Performance

Columbia, SC

Equipment Furnished

The government/client will provide equipment to complete job.

Security Requirements

All personnel, including the support required by this initiative, must be United States Citizens, and must meet the DOJ Residency Requirement. It is the responsibility of the Contractor to assure that proposed employees for each aspect of this task have met federal investigative standards and are suitable for employment and/or access to national security information. Certification of requirements from either the Office of Personnel Management (OPM) or the Defense Industrial Security Clearance Of

Work Location

In person

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1mo ago

Senior Workforce Data Analyst

State of South Carolina Columbia, SC

Columbia, SC

1mo ago Closed

$85k - $95k/yr Full time Senior Analyst Analytics

This position is no longer accepting applications (closed Jul 23, 2026).

Job Description

Based in Columbia, the Labor Market Information division of the State of South Carolina focuses on turning workforce data into practical insight. The Senior Workforce Data Analyst will lead analyses of employment and labor trends, translating findings into actionable guidance for the agency, state partners, businesses, and jobseekers, while supporting the Coordinating Council for Workforce Development. This onsite, senior-level role blends quantitative analysis with policy awareness and stakeholder communication.

Details

Location: Columbia, SC (onsite)
Salary: USD 85,000 - 95,000 per year
Experience: Minimum 5 years
Education: Doctoral or professional degree

Responsibilities

Lead data analyses for the state's education and workforce development system
Communicate workforce insights effectively to stakeholders
Develop, produce, implement, and deliver workforce information reports, analyses, products, and services
Serve as subject-matter expert on developments in economics and public policy

Requirements

A bachelor’s degree in business, economics, public policy, public administration, mathematics, statistics, data analytics, computer science, or related field, plus five years of experience in research and analysis of policy challenges
A doctoral or professional degree in any of these fields
Advanced critical thinking and problem-solving skills
Extensive knowledge of Excel, Power BI, Python, R, Stata and/or SQL
Extensive experience with statistical analysis and social science research techniques
Ability to coordinate efforts within other divisions, agencies, and organizations
Ability to communicate effectively and in an engaging manner with a wide variety of stakeholders

Technologies

Excel
Power BI
Python
R
Stata
SQL

Benefits

Job security
Affordable health insurance
Retirement benefits
Work-life balance

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Data Jobs in Columbia, SC

Support Desk Data Analyst

Support Desk Data Analyst

Senior Workforce Data Analyst

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