Business Data Analyst Senior Supervisor

Senior Supervisor Business Data Analyst role with the Virginia Department of Transportation (VDOT) in Richmond, VA, supporting data-driven decision-making and program performance.

Responsibilities

• Lead and manage a team of data analysts supporting assigned program areas and daily data activities.
• Direct analysts in applying business knowledge and technical expertise to build tools that enable data-driven decisions.
• Oversee development of reporting to track program performance and improve daily workflows and products in accordance with state and federal regulations and policies.
• Address ad-hoc information requests and support programmatic analysis, reporting, and data management.
• Act as the technical liaison with ITD.
• Ensure reporting and analytical systems comply with requirements by assessing risks, auditing, and reconciling system activities.
• Oversee creation of business reporting tools and analysis needed for Division business functions.
• Collaborate with cross-functional teams and initiatives to maintain consistency, performance, and reliability of analytical tools developed by others.
• Manage escalated customer support situations when required.
• Participate in building multi-functional teams to create new processes or enhance existing processes; document procedures and business rules, including serving as Division point of contact with ITD.
• Promote innovation among staff to develop new products and services.
• Manage projects to meet business goals and outcomes, including scoping, scheduling, resource planning, communication, and delivery of required outputs.
• Serve as a subject matter expert and/or provide management support for special projects and initiatives.

Requirements

• Ability to evaluate and direct the work of others.
• Ability to manage complex changes and implement programs, policies, procedures, and long-range goals.
• Ability to plan and organize staff and activities.
• Ability to proactively identify problem areas and facilitate collaborative problem-solving to reach solutions consistent with regulations and policies.
• Ability to represent the Division and Department in various forums.
• Knowledge of the Software Development Lifecycle (SDLC).
• Knowledge of interrelationships among project data, including phases, schedules, and estimates.
• Knowledge of theory and principles of database development, data management, business process improvement, and performance management.
• Proficient use of Microsoft Office products.
• Skill developing and managing large data sets and integrating data from different sources across different platforms.
• Knowledge of business process improvement and performance management.
• Skill in applying logic and reasoning to identify and analyze problem areas and recommend solutions consistent with applicable regulations and policies.
• Skill in oral and written communication to build effective relationships.
• Skill in working with business and financial information systems.
• Skill in Microsoft platforms including Excel, SharePoint, Teams, and Power BI.

Technologies

• Microsoft Office
• Excel
• SharePoint
• Teams
• Power BI
• Software Development Lifecycle (SDLC)

Additional Considerations

• A combination of training, experience, or education in Public Policy, Business Administration, Finance, or a related field desired.
• Experience in planning, business administration, financial data analysis, and software development.
• Experience supervising or directing the work of staff or teams.

Code of Ethics and Standards of Conduct

• VDOT Code of Ethics
• Commonwealth Standards of Conduct