Lead Machine Learning Engineer responsible for designing and operating agent platforms and AI agents for payments technology, applying MLOps and enterprise-scale capabilities across platforms and business units. This onsite role is based in Jersey City, NJ, with a salary range of USD 164,350 to 260,000 per year.
Responsibilities
- Develop and deploy production grade AI agents across a federated portfolio, owning solutions from prototype through launch and ongoing operational support
- Build reliable retrieval systems for production use, implementing hybrid retrieval augmented generation patterns (vector search plus graph-based retrieval where appropriate) with robust chunking, ranking, and grounding
- Implement agent memory architectures including episodic and semantic memory with recall, summarization, and decay policies aligned to use-case needs
- Construct entitlement-aware and tenant-aware context assembly so agents reason only over permitted data, enabling traceability and auditability
- Orchestrate multi-agent workflows and integrate external tools and data sources via secure connectors and standardized tool interfaces
- Develop evaluation frameworks including task-level and end-to-end tests, regression suites, automated scoring, and release gates for quality and safety
- Deploy and operate agent services on public cloud platforms such as AWS and Azure, applying rigorous software development lifecycle, security, resiliency, and observability practices
- Enhance runtime performance and reliability by instrumenting tracing, monitoring, and incident-response playbooks for agent services
- Collaborate with product and business leaders to translate use cases into shipped capabilities, define success metrics, and drive continuous improvement from production feedback
Requirements
- Formal training or certification in applied AI and machine learning with at least five years of practical experience
- Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, or a related field, or equivalent practical experience
- Minimum seven years of software development experience, including at least four years delivering AI or machine learning solutions
- Hands-on experience building large language model powered or agentic applications in production, with tracing, evaluations, and safety guardrails
- Strong programming skills in Python, with solid fundamentals in data structures, algorithms, and applied statistics
- Practical experience with retrieval augmented generation, including embedding strategies, retrieval quality measurement, and use of vector databases
- Proficiency operating production workloads in AWS, Azure, or Kubernetes
- Experience designing data models and building systems using SQL and NoSQL technologies for real-time or near-real-time use cases
- Strong communication skills and ability to collaborate effectively with senior technical and business stakeholders
Technologies
- Databricks
- GenAI Gateway
- Amazon Web Services
- Microsoft Azure
- Kubernetes
- Python
- Vector databases
- Go
- Rust
- JavaScript
- TypeScript
- Graph databases
- SQL
- NoSQL
Benefits
- Base salary USD 164,350 - 260,000 per year
- Health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Commission-based pay and/or discretionary incentive compensation (cash and/or forfeitable equity)
About JPMorgan Chase
JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to millions of consumers, small businesses and many of the world's prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. With a history spanning over 200 years, the firm is a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.
We offer a competitive total rewards package including base salary determined by role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also provide a range of benefits and programs to meet employee needs, based on eligibility.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of protected attributes, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions worldwide entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
